Ba&C Lead - Cso Governance & Oversight

Buscojobs; Greater London; On-site; GBP 50,000 - 90,000; Full time

Job description

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BA&C Lead - CSO Governance & Oversight

Department : AR Controls Office

Division : Australia Retail

Location : Melbourne

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal : to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Business Assurance & Controls Lead – Compliance role is a pivotal position within the Business Assurance & Controls team, designed to mature the Compliance agenda within the Customer Service Operations (CSO) portfolio. This role involves close collaboration with relevant stakeholder groups, Risk & Compliance SMEs and business stakeholders within CSO and from other areas within ANZ, alongside existing Compliance SME’s in the team.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type : Permanent, Full Time

Role Location : 833 Collins Street, Docklands VIC 3008

What will your day look like?

As a Business Assurance & Controls Lead – Compliance, your accountabilities include :

• Offer expert compliance advice and support to CSO businesses in relation to events and operational processes.
• Central contact point for event escalations and the Retail Division significant breach reporting team : Act as the primary contact for CSO regarding event escalations, ensuring timely and effective resolution.
• Serve as a key representative and contact point for the event management uplift program of work, driving improvements and efficiencies where needed.
• Lead CSO’s obligations management and be a key contact point for internal and external regulatory reporting requests directed through the business.
• Demonstrate a strong understanding of the regulatory environment and where required, assist in change and project work to operationalise regulatory changes effectively.
• Build Compliance Risk Management capability across the business, portfolio, and within the peer group.
• Maintain strong relationships with stakeholders, providing guidance and support to ensure compliance with relevant obligations in operational processes.
• Coordinate regulatory reporting requests, including appropriate written responses and justifications where requested.
• Assist as required with to develop and deliver a Compliance risk management capability uplift program, ensuring a sound understanding of relevant obligations.

What will you bring?

To grow and be successful in this role, you will ideally bring the following :

• Extensive years of Compliance / Regulatory Change Management risk experience.
• Ability to motivate team members to view risk as part of everyone’s role and adapt to risk management in an autonomous working environment.
• Proven ability to develop and implement effective operational risk management solutions, including identifying key risks, risk causes, mitigants, controls, and treatments.
• Strong analytical skills to synthesize external and internal emerging risks, including legislative changes and regulatory sentiment.
• Willingness to challenge the status quo and innovate to deliver better customer outcomes while satisfying operational risk requirements.
• Strong stakeholder engagement skills and the ability to build relationships and influence effectively.
• Partner with operational areas to understand the business context and provide specialist guidance and support to create effective control environments.
• Participate in and provide specialist advice on Business Unit and targeted Compliance Assessments / Reviews, identifying risk metrics and insights for relevant Risk Forums and reporting.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https : / / www.anz.com.au / careers. You can apply for this role by visiting ANZ Careers and searching for reference number 90960.