B3 Team Administrator-2 days per week

Surrey and Borders Partnership NHS Foundation Trust; Epsom; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading health and social care provider in Epsom seeks a part-time Administrator to support the Community Mental Health Recovery Service. The role entails delivering high-quality admin support, processing referrals, and managing patient records. Ideal candidates will have strong organizational skills and experience in a busy office setting. This position offers an opportunity to be part of a dedicated and compassionate team focused on mental health care.

Qualifications

• Experience in a busy office environment is essential.
• Ability to effectively prioritize workload.
• Flexible and hard-working individual.

Responsibilities

• Deliver high-quality administrative support to the multidisciplinary team.
• Receive and process referrals and discharge paperwork.
• Book appointments and take meeting minutes.
• Manage emails and handle queries effectively.
• Perform general admin tasks: typing, copying, scanning.

Skills

Organisational skills

Interpersonal skills

Attention to detail

Clerical and typing skills

Effective communication

Tools

SystmOne

Job description

An opportunity for a part-time Administrator to join our friendly and supportive team. We are seeking a conscientious and reliable person to work as a Team Administrator at Epsom Community Mental Health Recovery Service, preferably two days per week, ideally Thursdays and Fridays.

We are a community-based service providing specialist treatment and support for individuals with severe and enduring mental health problems residing in the Epsom area and registered with a local GP. The post holder will be responsible for delivering high-quality administrative and secretarial support to the multidisciplinary team.

The ideal candidate will possess good organisational and interpersonal skills, attention to detail, and experience in a busy office environment. We value hard-working, flexible individuals who can effectively prioritise their workload.

The role includes general office duties such as inputting patient details into the electronic record system (SystmOne), supporting clinical staff, filing, photocopying, sorting post, scanning and uploading documents, liaising with patients, GPs, and medics, managing stationery and clinical supplies, taking meeting notes, handling enquiries via email, letter, and telephone, and typing correspondence. Excellent clerical and typing skills, along with effective communication abilities with patients and staff, are essential. Knowledge of SystmOne is desirable but not essential.

The main responsibilities include:

1. Receiving and processing referrals.
2. Processing discharge paperwork and updating the system accordingly.
3. Typing all team letters.
4. Booking appointments and updating case notes on the patient record system.
5. Taking and transcribing minutes at team meetings.
6. Answering calls and relaying messages promptly.
7. Performing general admin tasks such as typing, copying, scanning, printing, and laminating.
8. Supporting team members in setting up meeting rooms and checking/booking rooms as needed.
9. Managing emails appropriately.
10. Monitoring and raising purchase requisitions for supplies and services.
11. Arranging clinic appointments.

Surrey and Borders Partnership NHS Foundation Trust is a leading provider of health and social care services for individuals with mental health issues and learning disabilities across Surrey and North East Hampshire. We also offer social care services for people with learning disabilities in Croydon and ASD/ADHD assessment services in Hampshire.

We actively involve service users and communities in promoting mental wellbeing and collaborate with NHS and voluntary sector organisations to support service users and carers.

Surrey is a beautiful county just 30 minutes from Central London and the South Coast, with historic towns, countryside, and excellent transport links, including nearby Gatwick and Heathrow airports.

Please note that we reserve the right to close posts once sufficient applications are received.

Due to UK Home Office requirements, we cannot offer sponsorship for all roles. Applications for roles without sponsorship cannot be processed if sponsorship is required.

We look forward to receiving your application!

For further details or informal visits, please contact:

Name: Jane Ozer
Job title: Service Manager
Email: [e-mail]
Telephone: [phone]