B3 Team Administrator

NHS; Woking; On-site; GBP 25,000 - 27,000; Full time

Job summary

An exciting opportunity awaits at a forward-thinking healthcare organization for a dedicated Full-time Administrator. This role involves providing essential administrative support to a multidisciplinary team, ensuring smooth operations within the Woking Community Mental Health Recovery Service. The ideal candidate will possess strong organizational and interpersonal skills, with a keen eye for detail and experience in a busy office environment. Join a supportive team committed to enhancing mental wellbeing and making a difference in the community. If you're flexible, hardworking, and ready to take on new challenges, we would love to hear from you!

Qualifications

• Experience in administration and IT is essential.
• Ability to work with other professionals and engage in integrated care.

Responsibilities

• Provide high-quality administrative support to the multidisciplinary team.
• Manage emails and monitor purchase requisitions for supplies and services.
• Book appointments and update case notes on the patient record system.

Skills

Organizational Skills

Interpersonal Skills

IT Skills

Attention to Detail

Education

NVQ Level 3/RSA Level 3

Tools

SystmOne

Job description

Job Summary

An opportunity for a permanent Full-time Administrator to join our friendly and supportive team. We are seeking a conscientious and reliable person to work as a Team Administrator at Woking Community Mental Health Recovery Service.

The post holder will provide high-quality administrative and secretarial support to the multidisciplinary team. The ideal candidate will have good organisational and interpersonal skills, an eye for detail, and experience in a busy office environment. We value hardworking, flexible individuals who can prioritise effectively.

Main Duties

• Receive and process referrals.
• Process discharge paperwork and update the system accordingly.
• Type all team letters.
• Book appointments and update case notes on the patient record system.
• Take minutes at team meetings and transcribe accurately.
• Answer calls and relay messages promptly.
• Perform general admin tasks such as typing, copying, scanning, printing, and laminating.
• Support team members in setting up meeting rooms and checking/booking rooms.
• Manage emails and monitor purchase requisitions for supplies and services.
• Arrange clinic appointments.

About Us

Surrey and Borders Partnership NHS Foundation Trust provides health and social care services for people of all ages with mental health issues and learning disabilities across Surrey and North East Hampshire. We also offer social care services and ASD/ADHD assessments in Hampshire.

We engage with our service users and communities to improve mental wellbeing and collaborate closely with NHS and voluntary sector organizations.

Surrey is a beautiful county close to Central London and the South Coast, with excellent transport links, including Gatwick and Heathrow airports.

Please note that we reserve the right to close posts once sufficient applications are received.

We look forward to your application!

Job Details

Date Posted: 09 May 2025

Pay Scheme: Agenda for Change

Band: Band 3

Salary: £25,883 to £26,958 per year, including 5% Fringe HCAS, pro rata

Contract: Permanent

Working Pattern: Full-time

Reference Number: 325-6857403-COMM-B

Location: Bridgewell House, 29 Claremont Avenue, Woking, GU22 7SF

Job Responsibilities

For detailed information, please see the attached Job Description and Person Specification.

Person Specification

Qualifications (Essential)

• NVQ Level 3/RSA Level 3 or equivalent experience

Experience (Essential)

• Ability to work with other professionals and engage in integrated care
• Experience in administration and IT
• Experience working with the public face-to-face and on the phone

Desirable

• Understanding of medical terminology
• Knowledge of SystmOne
• Shorthand/Speedwriting
• Experience in NHS/healthcare setting

Additional Information

This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, requiring a Disclosure and Barring Service check.