B2B Customer Service Advisor

We are currently recruiting a B2B Customer Service Advisor for our client in Bromborough.

The role of the B2B Customer Service Advisor:

They require an experienced and trained internal Customer Service Advisor to join a successful team in handling incoming sales & service enquiries and maximise all opportunities. They operate three Online Stores and a Wholesale business. This is a dynamic role with an extensive client database and an ambitious expansion programme.

B2B Customer Service Advisor Responsibilities:

1. Providing first class Customer Service to our existing and potential clients, supporting the Team handling Incoming Enquiries and Maximising the product range.
2. Online Administration & Logistics communication & reports.
3. Achieve key team KPIs and promotional activity.

Requirements of the B2B Customer Service Advisor:

1. Previous B2B Customer Service experience is important, the role requires a highly organised, trained, dynamic, self-motivated person that can "get the job done".
2. Communication and people skills are critical with a passion for Customer satisfaction.