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B2B Customer Service Advisor

TalentSpa Recuitment

United Kingdom

On-site

GBP 26,000 - 28,000

Full time

24 days ago

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Job summary

An established industry player is seeking a B2B Customer Service Advisor to join their dynamic team in Bromborough. This role involves providing exceptional customer service to both existing and potential clients while maximizing product opportunities. With a focus on communication and teamwork, the ideal candidate will thrive in a supportive environment that values growth and development. The company offers excellent career opportunities and a pleasant working atmosphere in a thriving location. If you're motivated and ready to make a significant impact, this is the perfect opportunity for you.

Benefits

Half yearly bonus scheme
Excellent career opportunities
Management of the future

Qualifications

  • Experience in B2B Customer Service is essential.
  • Strong communication and people skills are critical.

Responsibilities

  • Provide first class Customer Service to clients.
  • Handle incoming sales & service enquiries efficiently.
  • Achieve key team KPIs and promotional activity.

Skills

B2B Customer Service
Communication Skills
Organizational Skills
Team Player

Job description

B2B Customer Service Advisor

Location: Bromborough, CH62 3PL

Salary: £26,000 - £27,500

About the company:

Delta Services has been trading since 2001 and is one of the UK's most successful wholesale and online Construction & Trade supply companies. Based in Bromborough on the Wirral, they are expanding their B2B business and require an experienced Customer Service Advisor. The working environment in Bromborough is very pleasant with a local Retail Park and Countryside. Full product training will be given.

The role of the B2B Customer Service Advisor:

They require an experienced and trained internal Customer Service Advisor to join a successful team in handling incoming sales & service enquiries and maximise all opportunities.

They operate three Online Stores and a Wholesale business. This is a dynamic role with an extensive client database and an ambitious expansion programme.

B2B Customer Service Advisor Responsibilities:
  1. Providing first class Customer Service to our existing and potential clients, supporting the Team handling Incoming Enquiries and Maximising the product range.
  2. Online Administration & Logistics communication & reports.
  3. Achieve key team KPIs and promotional activity.
Requirements of the B2B Customer Service Advisor:
  1. Previous B2B Customer Service experience is important, the role requires a highly organised, trained, dynamic, self-motivated person that can "get the job done".
  2. Communication and people skills are critical with a passion for Customer satisfaction.
  3. Please Only Apply if you have the required Experience and are a good communicator & "team player".
  4. This is an excellent career opportunity for a person that wants to grow with the business.
B2B Customer Service Supervisor Benefits:
  1. Basic salary of £26,000 - £27,500 depending on experience.
  2. Half yearly bonus scheme.
  3. Excellent career opportunities, Management of the future.

If you are Experienced and meet the requirements for this B2B Customer Service role, please apply today!

Delta Services is an equal opportunity employer.

3rd April 2025.

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