B2 Receptionist/Team Administrator Apprentice

Integrated Care System; Tandridge; On-site; GBP 25,000 - 30,000; Full time

Job summary

A public health service is seeking a Team Administrator Apprentice to provide administrative support within the Tandridge Community Mental Health Recovery Service. Responsibilities include managing reception duties, supporting the multidisciplinary team, and completing a Level 3 Business Administrator Apprenticeship. Candidates must have a GCSE in English and Maths and cannot hold a pre-existing qualification in Business Administration at Level 3 or higher.

Benefits

Training and development opportunities

Flexible working hours

Free parking

Health and wellbeing support

Qualifications

• Meet the eligibility criteria for funding for the Apprenticeship Levy.
• Experience in using Microsoft Office in a busy work environment.
• Admin work experience in health care with clinicians and patients.

Responsibilities

• Provide high quality administrative and secretarial service to the multidisciplinary team.
• Deal with visitors to the reception area professionally.
• Administer access tools and manage visitor sign-in/out.
• Support team members in setting up rooms for meetings.

Skills

Microsoft Office proficiency

Administrative experience

Education

GCSE English and Maths Grade C/4 or Level 2 Functional Skills

NVQ Level 2/GCSE in Business Administration/Studies or equivalent

Job description

Go back Surrey and Borders Partnership NHS Foundation Trust

B2 Receptionist/Team Administrator Apprentice

The closing date is 11 August 2025

An opportunity for Receptionist/Team Administrator Apprentice to join our friendly and supportive team. We are looking for a conscientious and reliable person to work as Team Administrator at Tandridge Community Mental Health Recovery Service.

The post holder will be responsible for the provision of a high quality administrative and secretarial service to the multidisciplinary team.

You will be required to complete a Level 3 Business Administrator Apprenticeship alongside your main day to day duties. You will be given one study day per week to attend remote learning. .

The duration of the programme is circa: 18-21 Months. (It might be 16 months, it could be 18 months, depending on learner)

Please note that you need to meet the Essential Criteria: o Applicants must not hold a pre-existing qualification in the same subject area of Business Administration at Level 3 (e.g., A-Level/Diploma/T-Level) or above (e.g., Level 5 Foundation Degree, Level 6 Degree, or Level 7 Masters Degree).o Applicants must not already be enrolled in any form of formal UK government-funded education.o GCSE English and Maths: Grade C/4 and above or Level 2 Functional Skills English and Maths required or equivalent qualification.

Main duties of the job

o To deal with any visitors to the reception area in a professional and welcoming mannero To ensure incoming and outgoing post and parcel deliveries are dealt with efficiently on a daily basiso Answer telephone calls and relay any messages in a timely mannero Check and book rooms for other team members upon requesto Scanning documents for uploading to patient record systemo Receive and respond to e-mails in an appropriate manner, forwarding where necessaryo To send, receive and monitor fax transmissionso Administer the appropriate access tools, such as door fobs, car park barriers, keys etc. as requiredo Ensure all visitors sign in and out of the relevant visitor book/systemo General administrative tasks such as typing, copying, scanning, printing, laminating etco Provide support to team members in setting up rooms for meetings

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process

We look forward to receiving your application!

Job responsibilities

For more detailed information on the role and main responsibilities, please find the attached Job Description and Person Specification.

Person Specification

Education

• Meet the eligibility criteria for funding for the Apprenticeship Levy.
• GCSE English and Maths: Grade C/4 and above or Level 2 Functional Skills English and Maths required or equivalent qualification.
• NVQ Level 2/GCSE in Business Administration/Studies or equivalent

Experience

• Experience in using Microsoft Office in a busy work environment
• Admin work experience in health care with clinicians and patients
• Able to work in a busy work environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Surrey and Borders Partnership NHS Foundation Trust

£25,768 a year(Incl. 5% Fringe HCAS) per annum, pro rata