Azure Devops Support & Training Specialist - SC Cleared

WNTD; East Midlands; On-site; GBP 45,000 - 60,000; Full time

Job summary

A client company in Derby is seeking an Azure DevOps Support & Training Specialist to maintain and enable Azure DevOps across the organization. This on-site role requires valid SC clearance and British nationality, focusing on support services, training delivery, and knowledge management. Experience with Azure DevOps and ServiceNow is essential.

Qualifications

• Must hold valid SC clearance.
• British nationality only.
• Proven experience in Azure DevOps support, configuration, and training.

Responsibilities

• Create Azure DevOps Knowledge Base articles on ServiceNow.
• Deliver training for Azure DevOps concepts.
• Provide Azure DevOps support services including updates and security fixes.
• Operational support for Azure DevOps usage.

Skills

Proven experience in Azure DevOps support

Strong documentation skills

Knowledge management skills

Familiarity with ServiceNow

Job description

Job Opportunity: Azure DevOps Support & Training Specialist

Location: Derby (5 days per week, on-site)
Clearance: Must hold valid SC clearance
Nationality Requirement: British nationals only (no dual nationality permitted)

About the Role

We are seeking an Azure DevOps Support & Training Specialist to join our clients team in Derby. This role is critical in supporting, maintaining, and enabling the use of Azure DevOps across the organisation, while ensuring operational excellence and knowledge sharing.

This is a secure site role, requiring valid SC clearance and strict eligibility criteria.

Key Responsibilities

• Setup & Training:

  • Creation of Azure DevOps Knowledge Base articles on ServiceNow.

  • Delivery of high-level base training and enablement for Azure DevOps concepts.

• Support & BAU Activities:

  • Provision of Azure DevOps support services, including updates, patching, and security fixes.

  • Operational support for Azure DevOps usage (configuring pipelines, resolving tickets, addressing queries).

  • Discovery and documentation of the existing environment and configuration.

• Knowledge & Process Improvement:

  • Issue logging and knowledge article creation.

  • Quarterly ticket volume analysis to drive continuous improvement.

Requirements

• Valid SC clearance (mandatory).

• British nationality only (no dual nationals permitted).

• Proven experience in Azure DevOps support, configuration, and training.

• Strong documentation and knowledge management skills.

• Familiarity with ServiceNow for knowledge base creation.