Azure 3rd Line Support Engineer - Chelmsford

ZipRecruiter; Chelmsford; On-site; GBP 50,000 - 58,000; Full time

Job summary

A leading company in Chelmsford is looking for an Azure 3rd Line Support Engineer. This role involves managing Azure environments, troubleshooting complex issues, and participating in application and infrastructure projects. Ideal candidates will have strong expertise in Azure and virtualization technologies, as well as experience with backup and recovery solutions.

Qualifications

• Experience managing Azure environments and troubleshooting incidents.
• Proficiency in PowerShell for automation.
• Familiarity with the ITIL framework.

Responsibilities

• Serve as the primary contact for 3rd Line Azure support for approximately 200 users.
• Install, configure, and maintain network hardware.
• Monitor networks and systems and ensure smooth operations.

Skills

Azure

VMware

PowerShell

Windows Server 2019/2022

Cloud Services

Tools

AvePoint

Veeam

BackupExec

Redstor

Job description

Job Description

Azure 3rd Line Support Engineer - Chelmsford

£50,000 + permanent benefits, Chelmsford - On-site

Our client is seeking an Azure Support Engineer to serve as the primary contact for 3rd Line Azure support, supporting approximately 200 users. You will manage the Azure environment, troubleshoot and resolve incidents, and lead the technical aspects of various application and infrastructure projects.

Essential Skills and Responsibilities:

• Virtualization Platforms: Expertise with Azure, VMware, or Hyper-V, and operating systems Windows Server 2019/2022.
• Cloud Services: Experience with cloud platforms such as Microsoft 365 Stack, Exchange Online.
• Scripting and Automation: Proficiency in scripting languages like PowerShell for automation and task simplification.
• Backup and Recovery Software: Experience with tools like AvePoint, Veeam, BackupExec, or Redstor for data integrity and recovery.
• Familiarity with the ITIL framework.
• Install, configure, and maintain network hardware, servers, and infrastructure.
• Monitor networks and systems, liaise with the NOC to ensure smooth operations.
• Cabling and network patch management.