AWWG Store Manager - Hackett Selfridges Trafford

AWWG; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

Une entreprise de mode internationale cherche un Store Manager dynamique pour diriger une équipe à Manchester. Ce rôle implique la gestion des ventes, l'amélioration de l'expérience client et la formation de l'équipe. Les candidats doivent avoir une expérience avérée en gestion et des compétences exceptionnelles en leadership.

Benefits

Opportunités de croissance de carrière

Commissions illimitées

Avantages et réductions pour le personnel

Allocation de vêtements professionnels saisonniers

Équipe internationale et inspirante

Qualifications

• Deux ans d'expérience en gestion minimum.
• Capacités exceptionnelles en communication et leadership.
• Excellente expertise en service à la clientèle.

Responsibilities

• Gérer et motiver l'équipe pour atteindre les objectifs de vente.
• Assurer une expérience client optimale avec un service de haute qualité.
• Gérer les procédures administratives du magasin.

Skills

Leadership

Communication

Customer Service

Attention to Detail

Job description

About us:

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

What we are looking for:

We are looking for a dynamic and experienced Store Manager to lead our team.

Your main goals as a Store Manager are to lead the store team to achieve sales
aligned with our brand objectives. As well, to ensure that the team has a strong brand knowledge and assures a positive client experience by providing exceptional customer service. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores.

To make this happen, we need you!

What we offer:

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:

• Career growth opportunities. We believe in internal mobility. You'll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
• Unlimited commissions. The more you sell, the more you earn - no limits.
• Benefits and staff discounts.
• Full seasonal uniform allowance. Feel good and look great - we provide a professional and stylish uniform every season.
• A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.

Key responsibilities of the role:

• Team management: Lead and transmit with enthusiasm the passion for the
  brand to your sales team, giving them all the tools to encourage the internal
  development of each of the people who work with you.
• Sales: Leads sales strategies, as well as the achievement of commercial
  objectives and KPIS, involving the sales team through action plans, always
  guaranteeing a careful brand image throughout the sales process.
• Customer experience: Attracts and builds customer loyalty paying attention to
  every detail, offering the highest quality service.
• Shop administration: Ensures compliance with procedures such as inventories,
  stock management, cash register, daily reports, etc.

What you need to succeed in this role:

• Fluent English (high level)
• At least, two years of previous management experience
• Amazing communications and leadership skills
• Attention to detail and strong customer service expertise
• Ability to train the team and achieve KPI results

AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also Iberia Brand Agency for PVH (Tommy Hilfiger, Calvin Klein) and G-III (DKNY; Donna Karan, Karl Lagerfeld).