AWWG Assistant Store Manager - Hackett London

AWWG; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fashion company seeks an Assistant Store Manager for their London location. The role involves team management, achieving sales targets, and enhancing customer experience, while offering significant benefits, including discounts and career growth opportunities. Suitable candidates will have retail experience and strong communication skills.

Benefits

Staff discount across all AWWG brands

Monthly commission system

Career growth opportunities

Access to Perkbox for perks and discounts

Life assurance

Qualifications

• Minimum two years of relevant experience in fashion retail.
• Strong team player with a commercial mindset.
• Excellent communication skills.
• Enthusiastic and customer-oriented.

Responsibilities

• Manage and support the sales team and Store Manager.
• Achieve commercial targets and KPIs with the team.
• Enhance customer loyalty through exceptional service.
• Ensure compliance with shop operations and procedures.

Skills

Team management

Sales skills

Customer service

Communication

Job description

Who we are…

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

The project!

We are looking for a driven and passionate Assistant Store Manager to join our team!

Your main goals as an Assistant Store Manager are to enthusiastically transmit the
passion for the brand to the sales team and to support the day-to-day running the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management.

What we offer:

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:

• To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
• Uniform: Enjoy a stylish and professional uniform provided by the company.
• Discounts: We offer a staff discount across all AWWG brands in Europe.
• Commissions: a monthly commission system where the more you sell, the more you earn.
• Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
• Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
• Life assurance.

And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!

Key responsibilities of the role:

• Team Management: Enthusiastically transmit passion for the brand to the sales
  team, supporting the Store Manager, enabling the internal development of the
  people who work with you.
• Sales: Leads, together with the Store Manager, the achievement of commercial
  targets and KPIS, engaging the sales team through action plans and, at the
  same time, ensuring a careful brand image throughout the sales process.
• Customer experience: Attracts and builds customer loyalty by paying attention
  to every detail, offering the highest quality service.
• Shop operations: Ensures compliance with procedures such as inventories,
  stock management, cash register, daily reports, team schedule management,
  etc.

Requirements:

• Minimum two years of relevant experience in fashion retail.
• English speaker, other languages would be a plus.
• Strong team player and commercial mindset.
• Amazing communications skills.
• Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.