AWWG Assistant Store Manager (Full Time/Part Time) - Hackett London Chesire Oaks

AWWG; Ellesmere Port; On-site; GBP 25,000 - 30,000; Full time

Job summary

A retail fashion company is looking for an experienced Supervisor in Ellesmere Port. You will contribute to achieving store objectives through excellent sales skills and customer service, while ensuring compliance with the brand's image. The ideal candidate has at least 2 years of experience, a relevant qualification, and strong leadership qualities.

Qualifications

• Minimum of 2 years of experience in the sector.
• Additional languages are desirable but not essential.

Responsibilities

• Resolve customer inquiries and exceed expectations in the store.
• Reach personal and store sales goals.
• Maintain the store according to the company's image.
• Open and close the store when necessary.

Skills

Customer service skills

Sales skills

Team leadership qualities

Negotiation and influence skills

Analytical thinking

Education

Relevant training or qualification

Job description

If you are interested in becoming a member of Hackett London, we would be happy to receive your application! This is a general application for Supervisors in London, and it is not assigned to a specific store.

You involve yourself in everything you do, taking care of every tiny detail. If this sounds like you, we are waiting to hear from you. We excel at creating teams and helping them develop in a distinguished way.

We wake up the British spirit in everything we do, and we count on you to continue growing and improving.

We create an experience, smile! You have found Hackett.

Your mission:

Contribute to the achievement of the store's objectives through effective sales skills and customer service while promoting the brand image.

What will your objectives be?

Customer service

• Resolve customer inquiries and exceed expectations in the store.
• Serve multiple clients using standard procedures.
• Manage transactions at the cash register with precision and efficiency.
• Know, understand, and demonstrate an updated and complete knowledge of the product.

Sales

• Reach personal and store sales goals, taking into account the KPIs of the store.

Image of the store

• Maintain the store according to the company's image.
• Keep the stock room and accessories room organized.
• Keep stock loss to a minimum.
• Replenish stock in a timely manner.

Professional behavior

• Comply with the company's dress code.
• Participate and contribute in staff meetings.
• Develop and maintain good working relationships with colleagues and management.
• Help train and advise other staff members.
• Observe health and safety guidelines.
• Be a good ambassador for the brand.

Store management

• Open and close the store when necessary.
• Handle administrative tasks.

Required experience and education:

• Minimum of 2 years of experience in the sector.
• Relevant training or qualification.
• Additional languages are desirable but not essential.

What do we expect from you?

• The Hackett spirit!
• Adaptability and flexibility.
• Results-driven attitude.
• Negotiation and influence skills.
• Analytical thinking.
• Team leadership qualities.