AWS Cloud Engineer — Hybrid, 2nd-Line Support (London)

NTech Consultants LTD and NTech Contracts LTD; England; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading IT consulting firm is seeking an experienced AWS Cloud Engineer in London. The role involves providing 2nd line support across AWS cloud infrastructure, troubleshooting technical issues, and collaborating with DevOps teams. Candidates should have strong hands-on AWS experience, excellent problem-solving abilities, and a background in operational support. This full-time position offers a mix of office and remote work.

Qualifications

• 5+ years of experience in AWS-related roles.
• Experience in supporting cloud environments.
• Ability to troubleshoot incidents and service interruptions.

Responsibilities

• Provide 2nd line support across AWS cloud infrastructure.
• Troubleshoot incidents, service interruptions, and performance issues.
• Support deployments, configuration, and maintenance of cloud resources.

Skills

Strong hands-on AWS experience (EC2, VPC, IAM, S3, CloudWatch, Lambda, etc.)

Solid knowledge of Linux/Windows administration

Experience with networking fundamentals (DNS, routing, load balancing, firewalls)

Familiarity with Terraform, CloudFormation, or similar IaC tools

Understanding of CI/CD pipelines and modern DevOps workflows

Proven background in 2nd line/operational support roles

Excellent communication and problem-solving skills

Job description

A leading IT consulting firm is seeking an experienced AWS Cloud Engineer in London. The role involves providing 2nd line support across AWS cloud infrastructure, troubleshooting technical issues, and collaborating with DevOps teams. Candidates should have strong hands-on AWS experience, excellent problem-solving abilities, and a background in operational support. This full-time position offers a mix of office and remote work.