AVP Service Cloud and Specialist Sales

Salesforce, Inc..; London; On-site; GBP 90,000 - 130,000; Full time

Job summary

A leading cloud solutions provider in London is seeking an Area Vice President of Service Cloud & Specialist Sales. The role involves leading a sales organization to drive growth for Service Cloud, executing acquisition strategies, and maintaining key customer relationships. Candidates should have a strong background in software sales with proven leadership skills and a focus on customer outcomes.

Qualifications

• 8+ years in software and/or applications sales is required.
• Experience in leading teams at a strategic level is preferred.
• Proven track record of building strong customer relationships.

Responsibilities

• Lead and grow sales for the Service Cloud and Revenue Cloud.
• Execute customer acquisition strategies to generate growth.
• Maintain and develop key customer relationships.

Skills

Leadership in strategic and industry sales

Sales organization development

Quota overachievement

Customer relationship management

Experience in software sales

Customer outcome focus

Strong operational skills

Analytical abilities

Job description

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Job Profile:

• The Area Vice President (AVP) of Service Cloud & Specialist Sales will lead, drive and grow sales for the Service Cloud, Slack and Revenue Cloud organizations in the UKI region. This executive will assume leadership of a growing sales organization, including Regional Vice Presidents and Account Executives to help drive complex transactions

• Set and execute an aggressive customer acquisition strategy to generate annual growth in ACV bookings

• Maintain key customer relationships and develop and implement strategies for growing the company’s Service Cloud business and customer base

• Provide detailed and accurate sales forecasting

• Manage overall sales process, and set appropriate metrics for sales funnel management

• Plan and manage at both the strategic and operational levels

• Work cross-functionally with all field teams (Account Development, Solution Engineering, Consulting Services, Customer Success, Channels, etc)

• Establish trusted relationships with key corporate teams, including; industry marketing, product development, product management and recruiting

Required Skills/Experience:

• 2nd or 3rd line leadership experience leading teams in strategic and/or industry sales (preferred)

• Strong track record of recruiting, developing and retaining an impactful sales organization

• Consistent overachievement of quota and revenue goals

• Proven relationships with key stakeholders, with specific expertise in the Service Solutions space

• 8+ years in software and/or applications sales (ideally an IT centric solution/application software, selling primarily to the CxO level)

• Proven track record of building satisfied, loyal and reference-able customers

• C-suite level resources, aligned with Area Vice Presidents, Regional Vice Presidents, Account Executives and internal leadership teams to present a single front internally and help represent a single vision for our customers

• Proven success working within a highly matrixed organization and establishing strong relationships across all functions

• Value-based, customer outcome-focused sales motion

• Strong operational and analytical abilities