AVP - Project Manager - Operations

ZipRecruiter; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading financial institution in London is seeking an experienced Project Manager – Operations Change to lead complex initiatives across IT and non-IT domains. Candidates must have 3-5 years of project management experience within financial services, particularly in payments processing and operational risk control. This full-time role requires strong stakeholder engagement and project delivery skills. Competitive compensation is offered.

Qualifications

• 3-5 years of project management experience within financial services, ideally within Operations.
• Strong understanding of trade lifecycle processes.
• Experience in payments processing and operational risk control environments.

Responsibilities

• Plan and execute projects in line with internal delivery frameworks.
• Manage project risks, issues, dependencies, and change controls.
• Collaborate with cross-functional teams across Operations, Technology, and the Business.

Skills

Project planning and delivery execution

Stakeholder engagement and effective communication

RAID (Risk, Assumptions, Issues, Dependencies) management

Financial awareness and basic budget tracking

Education

Degree-level education

Tools

MS Project

JIRA

Confluence

Job description

Job Description

Project Manager – Operations Change | Financial Services

**MUST HAVE EXPERIENCE IN BANKING**

**MUST HAVE EXPERIENCE WITH FRAUD AND FINANCIAL CRIME SYSTEMS**

A leading financial institution is looking for an experienced AVP Project Manager - Operations to lead complex operations change initiatives across both IT and non-IT domains. This role will deliver full lifecycle project management, spanning systems, process redesign, regulatory change, and business transformation. You’ll oversee planning, delivery, governance, reporting, and stakeholder management across a diverse portfolio of high-impact projects.

Key Responsibilities:

• Plan and execute projects in line with internal delivery frameworks.
• Manage project risks, issues, dependencies, and change controls using standard governance tools.
• Maintain detailed project documentation, plans, and artefacts that are audit-ready and up to date.
• Deliver reporting and updates to governance forums, working groups, and steering committees.
• Collaborate with cross-functional teams across Operations, Technology, and the Business.
• Support trade lifecycle and payments-related initiatives (e.g. trade migration, client onboarding, transaction reporting).
• Ensure compliance with internal controls and regulatory obligations.
• Contribute to post-implementation reviews and lessons learned exercises.

Experience Required:

• 3-5 years of project management experience within financial services, ideally within Operations.
• Strong understanding of trade lifecycle processes (trade capture, settlement, reporting).
• Experience in payments processing and operational risk control environments.
• Familiarity with project governance and delivery frameworks (Agile, Waterfall, or hybrid).

• Desirable:

  • Exposure to regulatory or operational change projects.
  • Understanding of investment banking products and front-to-back processes.
  • Experience with cross-border payments and messaging standards (e.g. SWIFT, SEPA).
  • Previous experience working in matrixed, multi-stakeholder environments.

  Skills & Competencies:

  • Project planning and delivery execution
  • RAID (Risk, Assumptions, Issues, Dependencies) management
  • Stakeholder engagement and effective communication
  • Document and artefact management
  • Familiarity with project tools (MS Project, JIRA, Confluence)
  • Financial awareness and basic budget tracking

  Qualifications:

  • Degree-level education (required)
  • : Certifications such as Prince2 Foundation, AgilePM, or equivalent