AVP - Partner Innovation & Product API

TN United Kingdom; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company in cloud connectivity is seeking an Agile Product Owner to join their Professional Services team in London. This role involves engaging with customers to understand their digital transformation needs and working with agile teams to develop solutions. The position offers flexibility with a hybrid or fully remote work model, making it ideal for experienced professionals looking to make an impact in a dynamic environment.

Qualifications

• Experience in Agile Product Ownership and digital transformation projects.
• Strong analytical skills with a focus on data-driven decision making.
• Ability to engage with technical teams and manage customer requirements.

Responsibilities

• Engage with Strategic Customer Accounts to understand business requirements.
• Collaborate with teams to translate customer needs into service packages.
• Track agile team development and provide management updates.

Skills

Agile Methodology

Product Management

Data Analytics

Customer Engagement

API Development

Tools

Postman

Swagger

Google Data Studio

Metabase

Excel

Confluence

Jira

Trello

Job description

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Client:

HKT

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ba14a854a8c8

Job Views:

3

Posted:

23.05.2025

Expiry Date:

07.07.2025

Job Description:

Connecting networks, clouds, and businesses, Console Connect by PCCW Global is dedicated to helping organizations overcome the barriers and complexity of connecting to the cloud. Our goal is to provide businesses with on-demand, dedicated connectivity into cloud service providers and partners around the globe, making access to business-critical applications simple, predictable, and ultra-secure.

Console Connect by PCCW Global is the world’s first global software-defined interconnection platform, born out of the belief that business connectivity should be simpler and more accessible for all. Console Connect enables users to efficiently manage their private connections via a user-friendly interface, regardless of their level of technical expertise.

Backed by PCCW Global, one of the world’s leading telecommunications groups with a tier 1 global IP network, Console Connect is completely scalable and offers maximum resilience and reliability, leaving you confident and secure in your cloud connections.

As part of the newly established Professional Services team, we are seeking an experienced professional to join us in the UK/EU region. This role can be either a hybrid work model or fully remote.

The primary roles and responsibilities would include, but are not limited to:

1. Agile Product Owner for external Professional Services within the Console Connect organization:
   • Engagement with Strategic Customer Accounts and their technical teams to understand business requirements related to digital transformation projects and funnel these requirements to Console Connect agile development teams.
   • Track ongoing agile team development of these ideas and update management regularly on progress.
2. Design Thinking Process: Collaborate with the Strategic Customer Account team to capture new customer requirements; translate these into sellable professional service packages, formulate Epics & Features for management review, and guide internal/outsourced agile Scrum teams for development.
3. Identify & facilitate Customer to Sales & Presales automation projects: including Lifecycle Service Orchestration (LSO) and inter-carrier automation.
4. API Development & Onboarding: for Console Connect’s SaaS & Telco customers and vendors, track usage, generate reports, and use tools like Postman and Swagger for testing and development.
5. Solution Design Automation: Configure, Price, Quote, Inventory Check, Port reservation, and feasibility assessments.
6. Participate in Program Increment (PI) planning and iteration meetings: to track progress of Epics in the backlog.
7. Reporting & Management Updates: Provide monthly status reports and track projects to completion.
8. Data Analytics & Reporting: Using tools like Google Data Studio, Metabase, Excel, Confluence, Jira, Trello.
9. Industry Standard Participation: Engage with bodies like MEF, TM Forum, Cban, GLF to contribute to standardization efforts and certifications, including Blockchain-based inter-carrier settlements.