AVP Application Support Engineer - Low-Latency Trading

Lorien

Greater London

On-site

GBP 110,000 - 160,000

Full time

14 days+
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Job summary

Unknown is seeking an experienced Application Support Engineer (AVP level) to join a high-performing Application Production Support team in London. You will support a low-latency cash equities trading platform, working alongside front office traders, quants, and developers to ensure stability, performance, and continuous improvement of a mission-critical environment.

This role offers exposure to high-frequency trading systems and real-time technologies in a fast-paced, global setting with

Qualifications

  • Strong experience supporting trading systems or low-latency platforms.
  • Proficient in Unix/Linux environments and system troubleshooting.
  • Proficient in at least one scripting language (Python, Bash, Go).
  • Experience with monitoring/observability tools (Dynatrace, Prometheus, Grafana).
  • Strong understanding of networking fundamentals (TCP/IP, DNS, latency).
  • Proven ability to troubleshoot complex distributed systems under pressure.
  • Experience in production support / SRE / APS environments.
  • Exposure to electronic trading, equities, or financial markets.
  • Experience with log management tools (Splunk, OpenSearch).
  • Familiarity with messaging systems (Kafka, Tibco, Solace).
  • Familiarity with databases (Oracle, PostgreSQL, MySQL, KD B+).
  • Experience with network monitoring tools (e.g., Corvil).
  • Background in high-availability, high-throughput environments.

Responsibilities

  • Provide hands-on Level 1/2/3 support for the Cash Equities Execution platform.
  • Sit with High Touch and Low Touch trading desks, supporting real-time trading activities.
  • Monitor system health, performance, and trading flows across global markets.
  • Develop and enhance monitoring, alerting, and observability framework.
  • Troubleshoot incidents, perform root cause analysis, and deliver timely resolutions.
  • Own and manage incident lifecycle, including post-incident reporting.
  • Collaborate closely with Front Office developers, quants, and BA teams.
  • Support production releases and deployments, ensuring minimal disruption.
  • Automate manual processes using scripting to improve efficiency and reliability.
  • Maintain and improve operational documentation (runbooks, procedures, tools).
  • Participate in on-call and weekend rotations as part of a global support model.

Skills

Unix/Linux
Python
Bash
Go
Monitoring & observability
Networking fundamentals
Distributed systems
Production support / APS / SRE
Electronic trading / equities
Log management
Kafka
Tibco
Solace
Databases
KDB+
Corvil

Tools

Dynatrace
Prometheus
Grafana

Job description

Unknown is seeking an experienced Application Support Engineer (AVP level) to join a high-performing Application Production Support team in London. You will support a low-latency cash equities trading platform, working alongside front office traders, quants, and developers to ensure stability, performance, and continuous improvement of a mission-critical environment.

This role offers exposure to high-frequency trading systems and real-time technologies in a fast-paced, global setting with

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