Aviation Assistant in Chiswick)

Lamb Personnel; Chiswick; On-site; GBP 28,000; Full time

Job summary

A leading travel company is seeking a bright and resourceful individual for an administrative flight support role. This position involves ensuring clients have the best booking experience while handling tasks such as booking management and liaison with airlines. Candidates should possess an undergraduate degree, excellent English proficiency, and strong multitasking and prioritization skills. The role offers a salary of £28,000 per annum along with several benefits including leave, training, and travel insurance.

Benefits

22 days annual leave plus bank holidays

Museum membership

Training and development opportunities

Pension contribution

Travel insurance

Qualifications

• Preferably one year’s experience in the industry.
• Knowledge of scheduled airlines and their systems is an advantage.
• Interest in the arts and travel is an advantage.

Responsibilities

• Provide administrative flight support to Operations and Client Relationship teams.
• Manage allocations and group bookings, liaise with airlines, and check inventory.
• Assist other teams and maintain good relationships with airlines.

Skills

Excellent spoken and written English

Good computer literacy

Efficient and quick to learn

Strong ability to multi-task and prioritise

Attention to detail

Education

Undergraduate degree or equivalent

Tools

Microsoft Office

Job description

Innovative travel company are looking for a bright and resourceful individual to provide essential administrative flight support to the Operations and Client Relationship teams +ndash; ensuring all clients have the best possible booking experience.

The role includes:

Taking ownership of aviation tasks within the company

Allocation and group booking management including airline liaison, loading and checking of inventory and name releasing

Checking all information is correct before purchasing flights, ensuring that the budgeted amounts are met

Ensure ticketing deadlines are met

Quote and book bespoke upgrade and deviation requests

Provide timely support and assistance to both the Operations Team and the Client Relationship Team

Respond to schedule changes and disruption

Requirement to act promptly to provide alternative solutions where necessary

General airline correspondence and maintenance of good relationships with airlines

Assist other teams and departments as required

Be part of a team offering support and assistance to the business in the event of a crisis, this may be outside of regular working hours.

Research flight routes and pricing for new programmes when required

Requirements of the role:

Excellent spoken and written English

Undergraduate degree (or equivalent) with preferably one year+rsquo;s experience in the industry

Knowledge of scheduled airlines and their systems for working with tour operators is an advantage

Good computer literacy; confident with Microsoft Office, particularly Excel

Efficient and quick to learn; bright and articulate on the phone; flexible with proven ability to work to deadlines; comfortable working independently and as part of a small team

Strong ability to multi-task and prioritise, with excellent attention to detail.

An interest in the arts (classical music, art, architecture, archaeology) and travel is an advantage.

Location: Chiswick, London

Salary: +pound;28,000 per annum plus benefits, including 22 days annual leave (plus bank holidays), museum membership, training and development opportunities, pension contribution and travel insurance.

Start date: ASAP