Aveda - Front Of House & Key Holder - 40 Hours

Aveda; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hair and beauty salon in London is seeking a Front of House Retail Advisor. The role involves providing exceptional customer service, managing guest appointments, and working in a fast-paced environment. The ideal candidate should have retail experience and a passion for beauty. Competitive salary and comprehensive training are offered.

Benefits

Competitive industry salary

Commission scheme eligibility

Product discount allowance

Mental Health Wellbeing Initiatives

Extensive Training & development offering

Qualifications

• Enthusiastic, self-motivated, and well-presented.
• Works well under pressure and as part of a team.
• Able to meet or exceed retail sales targets and KPI’s.

Responsibilities

• Greet guests and provide exceptional customer service.
• Check in and out guests, handling payments and bookings.
• Work in a fast-paced salon environment.

Skills

Exceptional communication skills

Retail experience

Team collaboration

Ability to meet sales targets

Job description

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Aveda - Front Of House & Key Holder - 40 Hours, London

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Client:

Aveda

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ef9ae3967b8f

Job Views:

71

Posted:

12.08.2025

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Job Description:

Established in 2001, the Aveda Lifestyle Salon & Spa has become one of London's most prestigious salons, located in Covent Garden. With over 70 hair and beauty experts, our philosophy of nurturing and developing creative talent has made us a leading destination for high-quality hair and beauty treatments, with a focus on environmental responsibility.

We are seeking a friendly, enthusiastic Front of House Retail Advisor to join our team. You will provide exceptional customer service, assist with product recommendations, and help achieve retail and service targets. Your duties include greeting guests, managing bookings, processing payments, and ensuring smooth appointment flow. This role is ideal for someone passionate about hair and beauty and enjoys working with people.

Why work with us?

Join a supportive, diverse team passionate about hair and beauty. Be part of Aveda, a renowned brand committed to environmental sustainability. We offer comprehensive training and ongoing support, including using our salon system, Zenoti.

Compensation and Benefits include:

• Competitive salary
• Commission scheme eligibility
• Annual and family leave
• Product discounts and staff concessions
• Health and wellbeing initiatives
• Exclusive discounts and offers
• Employee assistance programs
• Extensive training and development opportunities

Qualifications:

• Enthusiastic, self-motivated, well-presented
• Excellent communication skills, friendly and approachable manner
• Capable of working under pressure and as part of a team
• Previous retail experience, preferably in hair and beauty
• Able to meet sales targets and KPIs
• Flexible availability; discuss your schedule with the hiring manager
• Proof of right to work in the UK