Aveda - Counter Manager - Fenwick - 30 Hours

TN United Kingdom; Colchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in beauty is seeking a passionate Counter Manager to lead a high-performing team in Colchester. This role offers the opportunity to develop skills in business planning, customer relationship management, and event management. With a commitment to diversity and inclusivity, the company provides extensive training and development, paving the way for career progression within the beauty industry. If you are an ambitious self-starter with a flair for coaching and customer service, this could be your first step towards a fulfilling career.

Benefits

Competitive Industry Salary

Annual Leave & Family Leave

Product Discount

Mental Health Initiatives

Employee Assistance Programme

Extensive Training and Development

Qualifications

• Proven retail management experience in a fast-paced environment.
• Ability to set sales targets and manage inventory.

Responsibilities

• Provide exceptional customer service and achieve sales targets.
• Create and execute business plans and in-store events.

Skills

Retail Management

Customer Service

Sales Analysis

Team Development

Event Management

Microsoft Office

Education

Retail Management Experience

Experience in Beauty Industry

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Aveda

Location:

Colchester, United Kingdom

Job Category:

Retail

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

db51bca2deda

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Counter Manager

This role is for those passionate about haircare. As a highly skilled Counter Manager, you will provide welcoming, authentic, and personalised service to achieve customer service and sales targets. We foster a culture of diversity and inclusivity, offering excellent training and development to grow your career. You will be responsible for creating and executing a business plan to attract and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and leading a high-performing team.

If you are an ambitious self-starter with a flair for business planning and coaching others, this role could be your first step towards a fulfilling career with a leader in prestige beauty.

Many of our senior managers started at the point of sale. This management role offers exposure to business planning, consumer insights, event management, customer relationships, marketing, and development, providing skills for progression within the Beauty Industry and Estee Lauder Companies.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/staff product concession with monthly credit on many ELC brands
• Mental health initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive training and development

Equal Opportunity Statement

We are committed to diversity and inclusion in the workplace.

Qualifications

• Proven retail management or assistant management experience, preferably in beauty or a fast-paced retail environment
• Ability to deliver services and product demos using advanced technology
• Experience setting sales and customer service targets, sales analysis, and staff scheduling
• Experience in retail operations, including inventory, facilities management, and cash reconciliation
• Proven leadership, coaching, and team development skills
• Experience in creating and executing in-store events
• Flexible availability; discuss your schedule with the hiring manager
• Proficiency in Microsoft Office
• Proof of right to work in the country