AV Venue Controller

Merlin Entertainments Group; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

Join a leading entertainment company as an AV Venue Controller at Chessington World of Adventures. You'll manage technical operations, ensuring seamless integration of sound and lighting for events while collaborating with creative teams. This fixed-term role offers a competitive hourly rate, generous benefits, and opportunities for professional growth.

Benefits

28 days holiday including bank holidays

Merlin Annual Pass for 6 attractions

20 free tickets for Merlin Attractions

Company bonus

Private pension scheme

40% discount off LEGO

25% discount on site

Ongoing training opportunities

Qualifications

• Technical role experience in entertainment or themed events.
• Basic electrical knowledge and electronic fault finding.
• Experience with manual handling, rigging, and DMX systems.

Responsibilities

• Ensuring operational efficiency of sound, lighting, and video systems.
• Liaising with external vendors and the Creative Team.
• Integrating staging needs for entertainment events.

Skills

Communication

Problem Solving

Attention to Detail

Knowledge of Audio-Visual Equipment

Safety Focus

Education

Experience in a Technical Role

Full UK Driving Licence

Tools

QSYS

Alcorn McBride

Job description

What you'll bring to the team

Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE

Here at Chessington World of Adventures we are recruiting for an AV Venue Controller, to join our Technical Services Creative team.

In this role, you’ll be responsible for ensuring the safe and efficient operation of all technical systems, including sound, lighting, video, and staging. You’ll also liaise with external vendors to ensure smooth integration of entertainment production and collaborate with the Creative Team to support theming and resort-wide effects. Your technical expertise will provide vital support for year-round entertainment events and seasonal offerings.

As the key liaison for external vendors, you’ll ensure the seamless integration of staging and production needs for seasonal entertainment. You’ll be an integral part of our Technical Services team, collaborating with the Creative Team to support resort-wide effects and theming, bringing our entertainment experiences to life year-round.

This role is fixed term until 31st December 2025, working up to 40 hours per week which will include some evenings, weekends and bank holidays. Working hours are negotiable.

Qualifications & Experience

• Excellent communication and problem-solving skills
• Ability to thrive in a fast-paced, dynamic environment while maintaining attention to detail
• Experience working as a technical role in a themed environment, entertainments or events venue with knowledge of audio-visual equipment
• Strong knowledge of lighting and sound
• Basic electrical knowledge and electronic fault finding is essential
• Knowledge of Working at Height, Rigging, Manual Handling, DMX systems and network audio
• Experience with QSYS and Alcorn McBride is preferable however training can be provided
• Safety focus; experience of contractor management, completing risk assessments, safe systems of work and method statements
• Full UK Driving Licence is desirable

Benefits

• A competitive hourly rate of £13.32
• 28 days holiday (including bank holidays)
• ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
• Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities
• Plus, many more…

Pay Range

GBP £13.32/Hr.