AV Technician

Larbey Evans Ltd; Greater London; On-site; GBP 39,600 - 48,400; Full time

Job summary

Larbey Evans Ltd in London is seeking an AV Technician to support conference rooms and webcasting events. You will work under the Director of Technology Services, maintaining equipment, configuring systems, and supporting Teams meetings and live events.

The role is a permanent position with a competitive salary, working Monday to Friday, 9:30 am–5:30 pm, in a busy London office alongside the IS team.

Qualifications

• Customer-focused with excellent communication skills.
• Good working knowledge of AV disciplines (audio, projection, video, IT, lighting).
• Experience in professional services environment is a plus.

Responsibilities

• Support conference rooms and webcasting events; setup and troubleshooting of equipment.
• Provide Microsoft Teams support for meetings and live events.
• Assist in planning and delivering live, hybrid and virtual events for internal staff and clients.
• Ensure high-quality face-to-face, virtual and hybrid meetings and events.
• Maintain AV equipment and coordinate with third-party support when needed.
• Log and track issues in the IT service management system.

Skills

AV systems

Microsoft Teams

Events support

Client communication

Tools

Teams

Zoom

Webex

Skype

Job description

AV Technician

Established and expanding US law firm seeks an AV Technician to join their busy team in London. This role is a permanent position. Under the direction of the Director of Technology Services, the AV Technician is responsible for supporting the conference rooms and webcasting events, working closely with the wider IS team in the London office.

Compensation and Schedule

• Competitive salary up to £44,000
• Working hours: Monday to Friday (9:30 am–5:30 pm)

AV Technician Key Responsibilities

• Supporting Teams-enabled meeting room devices and connected microphones and cameras, including setup, configuration and hardware troubleshooting.
• Microsoft Teams support, with a particular focus on meetings and live events.
• Assist internal teams and clients in the setup of live, hybrid and virtual events.
• Deliver the highest quality face-to-face, virtual and hybrid meetings, conferences, and events.
• Supporting external events and conferencing platforms such as Zoom, Webex, Skype and others.
• Ability to plan and organize time effectively.
• Demonstrate a creative approach and provide solutions rapidly.
• Gather requirements from internal staff and external clients to deliver a professional, well-executed solution which meets their needs.
• Collate feedback from clients, employees and partners and address any concerns quickly.
• To provide expert, professional advice to staff during the planning of a meeting or event.
• To ensure that all audio-visual equipment is well maintained and correctly stored.
• Perform regular checks to ensure meeting rooms and AV equipment are fully operational, and address any issues directly, or by liaising with a third-party support partner.
• Log, track and manage issues within our IT service management platform.

AV Technician Key Requirements

• Customer focused, with excellent communication skills.
• Demonstrable knowledge of AV disciplines (audio, projection, video, IT, lighting).
• Previous experience of working in a similar role, ideally within a professional services environment (desirable).
• A good working knowledge of Microsoft Teams and other conferencing platforms.
• Self-motivated, inquisitive, and methodical.
• Excellent problem-solving skills and the ability to work with other teams when performing investigation and diagnosis of an issue.
• Experience working confidently with senior management, directors and clients.
• Experience supporting high-profile events.