AV Technical Project Manager

Lumeg Recruitment; Reading; On-site; GBP 32,000 - 45,000; Full time

Job summary

A leading UK AV and UC integrator is seeking an AV Technical Project Manager to strengthen their Operations Department in Reading. The ideal candidate will manage project delivery, execute core values, and ensure customer satisfaction while handling 30 projects monthly, including large-scale initiatives exceeding 100k.

Qualifications

• High technical understanding of all company products and services.
• Manage approximately 30 projects per month, including large projects exceeding 100k.
• Ensure quality of equipment, cables, quotes, and engineer adherence to standards.

Responsibilities

• Lead delivery of all projects within the business, executing company's core values.
• Manage service standards and SLAs, ensuring customer satisfaction.
• Prepare technical specifications, cable schedules, and drawings as required.

Skills

Solution Design

Technical Checks

Customer Service

Project Management

Job description

About the job AV Technical Project Manager

Job Title: AV Technical Project Manager

Salary: 32k - 45k

Description:

The role of the Technical Project Manager is to be a leader within the Operations Department. He/she is the strongest technical figurehead within the team. He/she manages and strengthens the delivery of all projects within the business and executes the company's core values at all times.

Working hours are 9am - 5.30pm, full-time on-site.

About Us:

My client is a leading UK AV and UC integrator based in Reading, Berkshire. Established in 1999, they have provided thousands of clients with reliable, cost-effective AV and UC solutions for collaboration, presentation, and communication spaces.

Their team includes design consultants, engineers, AV project managers, programmers, and technicians dedicated to providing the best audio-visual solutions across the UK. They collaborate with well-known brands to enhance customer experiences and innovate in how people work and communicate.

The Team:

The Operations Department manages online deliveries, service contracts with premier customers, and the execution of projects from site surveys to installations, utilizing both in-house and subcontracted engineers.

Must Haves:

• Solution Design and Technical Checks
• High technical understanding of all company products and services
• Attend supplier and vendor training to stay updated on technology and products
• Obtain manufacturer certifications to enhance company standing
• Identify knowledge gaps and work with management to address them
• Manage projects with administrative support, ensuring excellent customer service, quality, and margin protection
• Handle approximately 30 projects per month, including large projects exceeding 100k
• Ensure service contract standards and SLAs are met, with proper logging
• Manage in-house and external engineers, including insurances, vehicles, and PPE
• Demonstrate comprehensive understanding of products, services, and business processes
• Manage project margins and budgets
• Ensure quality of equipment, cables, quotes, and engineer adherence to standards
• Organize and deliver projects alongside administrative staff
• Prepare technical specifications, cable schedules, and drawings as required
• Keep R&M and training up to date
• Manage service contracts proactively to ensure customer satisfaction and repeat business