AV Service Engineer

Zebrec; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading AV service provider in London is looking for an AV Service Engineer to perform site visits and resolve technical issues. The role requires proficiency in audio visual system integration and IT networking fundamentals, along with a minimum of two years experience in a related field. Candidates should be comfortable working in London and traveling as needed.

Qualifications

• Minimum of 2 years experience in AV Service role.
• Proficient with AV conference room technologies.
• Knowledge of IT network fundamentals and troubleshooting.

Responsibilities

• Conduct site visits for unresolved issues.
• Ensure ticket accuracy with detailed logs of activities.
• Follow up with manufacturers on open cases.

Skills

Audio Visual System Integration

Network Troubleshooting

Conference Room Technologies

IT Network Fundamentals

Firmware Updates

Tools

Crestron

Extron

AMX

Biamp

BSS Soundweb

Job description

Overview

Zebrec are delighted to offer this role as AV Service Engineer working for our client who is a reputable & leading provider of professional services to their industry of Audio Visual Systems Integration, Smart Room Technology & Network & IT Infrastructure.

Responsibilities

• Carrying out site visits to remedy issues that can't be resolved remotely
• Ensuring ticket accuracy, including complete and detailed logs of all activities, time spent, materials used, and actions taken.
• Raising cases with manufacturers and following up on open cases.
• Experience with conference room technologies such as Crestron, Extron, AMX, Biamp, and BSS Soundweb
• Experience with video and audio processing technologies
• Building-related technology experience, including access control, CCTV, BMS, and lighting.
• Proficiency in IT network fundamentals, including network troubleshooting, IP addressing, VLAN awareness, and cable testing.
• Competent in firmware updates and basic diagnostics for networked AV components.
• Ability to read schematics
• 2 years minimum experience within an AV Service related role
• Happy to work in London and travel to surrounding areas

Application and Privacy

A full and updated specification may be available; please contact us for details.

If you would be interested in applying for the role of AV Service Engineer then please send us a copy of your updated CV.

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