AV & IT Technical Services Manager

BW: Workplace Experts; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

BW: Workplace Experts is seeking an experienced IT/Audio Visual - Technical Services Manager to lead the delivery of complex IT/AV solutions across multiple London construction-fit out projects. You will collaborate with clients, contractors and internal teams to ensure seamless integration of IT and AV systems, delivering quality outcomes on schedule.

The role requires a strong track record in IT/AV project management within construction settings, excellent client-facing skills, and the ability

Qualifications

• Minimum of 5 years of project management experience in IT/AV for construction fit-out.
• Strong understanding of IT infrastructure and AV systems.
• Proven ability to deliver projects on time and within budget.
• PMP or PRINCE2 certification preferred.

Responsibilities

• Lead end-to-end delivery of IT and AV systems for construction fit-out projects.
• Act as primary point of contact for clients and stakeholders.
• Coordinate with internal teams and third-party vendors.
• Oversee design, installation and integration of IT/AV technologies.
• Maintain project documentation and reports.

Skills

Project management

IT infrastructure

AV systems

Client engagement

Leadership

Communication

Education

PMP

PRINCE2

Job description

We are seeking an experienced IT/Audio Visual - Technical Services Manager to join our dynamic team. This role is pivotal in managing the delivery of complex technology solutions across multiple construction fit-out projects in London. You will work closely with clients, contractors, and internal teams to ensure seamless integration of IT and AV systems, delivering high-quality results on time.

Key Responsibilities

• :Project Management: Lead and manage the end-to-end delivery of IT and AV systems for construction fit-out projects, ensuring all deliverables meet quality, time, and budget expectations
• .Client Engagement: Act as the primary point of contact for clients, understanding their technology needs, providing expert advice, and ensuring their requirements are met throughout the project lifecycle
• .Team Coordination: Collaborate with internal teams, Consultants, and third-party vendors to ensure smooth execution of projects, from design and planning to installation and commissioning
• .Technical Expertise: Oversee the design, installation, and integration of IT networks, AV systems, digital signage, video conferencing, and other related technologies
• .Risk Management: Identify potential risks and develop mitigation strategies to ensure successful project outcomes
• .Quality Assurance: Implement rigorous quality control processes to ensure all technology solutions meet industry standards and client expectations
• .Documentation: Maintain detailed project documentation, including plans, schedules, and reports, ensuring transparency and accountabilit

yRequirement

• s:Experience: Minimum of 5 years of project management experience in the IT and AV sectors, ideally within the construction fit-out marke
• t.Technical Knowledge: Strong understanding of IT infrastructure, AV systems, and related technologies, including design, installation, and integratio
• n.Project Management Skills: Proven track record of delivering complex projects on time, with strong leadership and problem-solving abilitie
• s.Communication Skills: Excellent interpersonal and communication skills, with the ability to liaise effectively with clients, stakeholders, and team member
• s.Qualifications: Relevant qualifications in IT, Audio Visual, Project Management, or a related field. PMP or PRINCE2 certification is a plu
• s.Flexibility: Ability to work in a fast-paced environment, manage multiple projects simultaneously, and adapt to changing prioritie