AV Field Service Engineer

Alecto Recruitment; Wembley; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

A leading AV company in Wembley is seeking an experienced AV Field Service Engineer to provide both remote and on-site support. The role offers a salary up to £45,000 with all travel expenses covered, plus opportunities for career progression. Ideal candidates will have experience in AV/UC/VC systems and a strong problem-solving aptitude. Join a respected team that values your expertise and input.

Benefits

All travel expenses covered

Career progression opportunities

Qualifications

• Proven experience in AV/UC/VC fault-finding and servicing.
• Comfortable balancing desk-based support with on-site engineering.
• Ready to grow with a company that values your expertise.

Responsibilities

• Split between office-based remote tech support and on-site field service.
• Troubleshoot and fix AV/UC/VC systems remotely.
• Work closely with clients to deliver exceptional service.

Skills

AV/UC/VC fault-finding and servicing experience

Experience with Crestron, Polycom, QSYS, Extron and Dante

Strong problem-solving skills

Collaborative approach

Job description

Overview

AV Field Service Engineer – Location: London | Salary: Up to £45,000 + Expenses Paid

We're representing one of the most respected technology companies in the AV industry, and they're searching for a talented AV Engineer to join their growing team. This is not just another service position, it's a brand new role offering genuine progression opportunities and the chance to shape the service side of a business that's expanding fast.

Responsibilities

• 50/50 split between office-based remote tech support and on-site field service.
• Troubleshoot and fix AV/UC/VC systems remotely—then step on-site when a hands-on solution is needed.
• Work closely with clients and internal teams to deliver exceptional service.
• Future scope to lead the service desk, move into commissioning, or progress into senior positions as the team grows.

Qualifications

• Proven AV/UC/VC fault-finding and servicing experience.
• Experience with Crestron, Polycom, QSYS, Extron and Dante ideally.
• Comfortable balancing desk-based support with on-site engineering.
• Strong problem-solving skills and a collaborative approach.
• Someone ready to grow with a company that values your expertise and input.

What’s On Offer

• Salary up to £45,000.
• All travel expenses covered.
• Career progression as the team expands (three more engineers planned within the year).
• Be part of a respected, forward-thinking AV business where your voice will be heard.