AUTOMOWER SPECIALIST

Ernest Doe & Sons Ltd; Colchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking an experienced Automower Specialist in Colchester. The role involves installing and commissioning innovative mowers while ensuring customer satisfaction and technical support. Candidates must possess strong mechanical skills and a good technical understanding of horticultural machinery. Comprehensive benefits and a competitive salary package are offered.

Benefits

32 days annual leave including bank holidays

Company Sick Pay Scheme

Workplace Pension

Employee Referral Bonus Scheme

Winter Flu Jab Service

Car Tyre Discount

Staff Discount in Country Stores

Life Assurance Cover (2x salary)

Qualifications

• Experience with Automowers or horticultural machinery desired.
• Full, clean driver’s licence required.
• Ability to work effectively under pressure.

Responsibilities

• Demonstrate, install, and commission Husqvarna Autonomous mowers.
• Diagnose faults and carry out repairs.
• Manage customer accounts and collaborate with sales managers.

Skills

Technical knowledge of Automowers

Repair and maintenance skills

Good communication

Team player

Self-motivated

Job description

We are currently looking for an experienced Automower Specialist to join our team in Colchester, Essex.

Role Purpose

Reporting to the Branch & Sales Manager, you will be responsible for demonstrating, installing, and commissioning the Husqvarna Autonomous mower range, including Ceora and EPOS. You will diagnose faults, supply and install equipment, including wired machines, and collaborate with the Husqvarna specialist team and our Professional Groundcare Area Sales Managers. Good computer skills are necessary due to the advanced technologies in these products, along with general mechanical skills.

Essential Skills/Experience

• Previous technical experience and knowledge of Automowers or horticultural machinery is desirable.
• Repair and maintain equipment related to Automowers for customers.
• Demonstrate, install, and commission machinery.
• Diagnose faults and carry out repairs, which may be chargeable, warrantable, or internal jobs.
• Work closely with Managers and Area Sales Managers regarding machinery and customer expectations.
• Manage existing customer accounts.
• Liaise with customers and suppliers as required.
• Promote the company's image and its products positively.
• Attend training courses as required to maintain compliance and understanding.
• Be a team player, capable of working alone or with others.
• Work effectively under pressure and meet customer demands.
• Communicate effectively at all levels of the business.
• Hold a full, clean driver’s licence.
• Be self-motivated.

Additional Information

• Start date: Immediate, subject to the successful candidate's notice period.
• Hours: 40 hours per week, 8am to 5pm, Monday to Friday (1 hour unpaid lunch).
• Salary: Competitive, plus company vehicle and mobile phone.
• Benefits include: 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Wellbeing Focus Group, Staff Discount in Country Stores, and Life Assurance Cover (2x salary).