A Fleet Auto Maintenance Technician II is responsible for performing inspections, preventative maintenance, light repairs, and diagnostics, focusing on exceptional customer satisfaction in a cost-effective manner. They can perform more advanced repairs under supervision and continue to develop their mechanical skills and diagnostics, working independently or as part of a team. The technician complies with company policies and strives for high performance metrics.
ESSENTIAL RESPONSIBILITIES:
- Follow all safety practices and procedures, remaining up-to-date.
- Determine and order parts required for each job.
- Diagnose, adjust, and repair various equipment including electrical, brake, cooling, and engine systems.
- Maintain a clean and safe work environment, assisting with cleanup as needed.
- Install, troubleshoot, and repair aftermarket equipment in vehicles.
- Perform maintenance and repairs on different classes of vehicles, including complex hydraulic, electrical, hybrid, and battery systems.
- Apply knowledge from training and experience to perform work; evaluate technical information.
- Communicate effectively with clients and team members to assess needs and resolve issues.
- Manage multiple tasks, prioritize effectively.
- Assist colleagues with diagnosis and repairs.
- Act with integrity, maintain confidentiality, and adhere to ethical standards.
- Perform scheduled maintenance, DOT inspections, and diagnostics in a shop environment.
- Perform repairs including OBDII systems, brakes, tires, suspension, electrical, and aftermarket components.
- Conduct routine maintenance like oil changes and battery checks.
- Use hand tools, diagnostic tools, welding equipment, lifts, and jacks.
- Document work and upload pictures and findings using company devices.
- Complete forms accurately and promptly.
- Maintain productivity and work within organizational standards.
- Obtain parts from approved vendors.
- Communicate with Shop Leader for approvals, purchase orders, and notes.
- Ensure all work complies with safety, health, environmental policies, and regulations such as OSHA, EPA, ANSI, and DOT.
- Complete all required safety training and adhere to policies and procedures.
Required Qualifications:
- High School Diploma/GED with 3 years’ experience or equivalent combination; or 5 years’ related experience.
- Valid driver’s license and safe driving record.
Experience:
- At least 3 years as an automotive technician on various vehicle types or equivalent education/experience.
- Knowledge of vehicle engines, parts, systems, and maintenance.
- Ability to obtain a DOT Medical Card if not already held.
Knowledge/Skills/Abilities:
- Logical reasoning for troubleshooting and problem-solving.
- Ability to select appropriate tools and understand vehicle systems.
- Commitment to ongoing training on technology and OEM standards.
- Understanding of DOT and CDL requirements.
- Physical ability to perform labor-intensive tasks, lift up to 75 pounds, and work safely in a fast-paced environment.
- Effective communication skills and attention to detail.
Preferred Qualifications:
- OEM certifications, ASE certifications (preferably 4 within 18 months).
- Customer service experience, transmission, diesel, or electric vehicle expertise.
Other:
- Valid driver’s license, ability to obtain Class A/B license if needed.
- Background check and drug screening required.
- Own a set of necessary hand tools.
- Must be 21 or older.
Work Environment:
- Outdoor weather exposure, moderate noise levels.
Physical Environment:
- Frequent standing, walking, reaching, and lifting up to 75 pounds.
Benefits:
- Health insurance, PTO, 401K, development opportunities, and more.