Automotive Showroom Manager

Hartwell PLC; Scunthorpe; On-site; GBP 30,000 - 45,000; Full time

Job summary

Hartwell PLC, a leading automotive dealership, is seeking an Automotive Showroom Manager to oversee operations and improve customer satisfaction. You will lead the sales team, manage inventory, and ensure a welcoming atmosphere for customers, all while driving sales success and upholding the company's brand image.

Qualifications

• Proven experience in automotive sales or showroom management.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.

Responsibilities

• Lead showroom operations and enhance customer experience.
• Monitor sales activities, provide feedback, and foster customer relationships.
• Ensure compliance with industry regulations and manage administrative tasks.

Skills

Leadership

Customer Service

Communication

Attention to Detail

Tools

Sales Software

CRM Systems

Job description

Hartwell Grimsby

Hartwell is a leading automotive dealership known for its commitment to providing high-quality vehicles and exceptional customer service. We are currently seeking a motivated and experienced Automotive Showroom Manager to lead our showroom operations and enhance the overall customer experience.

Job Description:

As the Automotive Showroom Manager, you will play a pivotal role in ensuring the success of our showroom by overseeing day-to-day operations, and maintaining a welcoming and organized environment for our customers. You will be responsible for supporting sales targets, improving customer satisfaction, and upholding our brand image.

Key Responsibilities:

1. Sales Team Leadership:
   • Provide coaching and support to motivate and maximize the team's potential.
   • Monitor sales activities, track performance, and provide regular feedback.
2. Customer Experience:
   • Ensure a welcoming and professional atmosphere in the showroom.
   • Address customer inquiries and concerns promptly and effectively.
   • Foster positive customer relationships to enhance repeat business and referrals.
   • Implement strategies to enhance the overall customer experience.
3. Inventory Management:
   • Maintain an up-to-date inventory of available vehicles.
   • Collaborate with the management team to ensure proper vehicle display and pricing.
   • Oversee vehicle merchandising and presentation in the showroom.
4. Compliance and Administration:
   • Ensure compliance with all automotive industry regulations and dealership policies.
   • Manage administrative tasks related to sales, including contracts, financing, and warranties.

Requirements;

• Proven experience in automotive sales or showroom management.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Knowledge of automotive industry trends and products.
• Proficiency in sales software and CRM systems.
• Attention to detail and organizational abilities.
• Ability to work flexible hours, including weekends.

If you are a dynamic leader with a passion for automobiles and a proven track record in sales management, we invite you to apply for the position of Automotive Showroom Manager at Hartwell.