Automotive Service Technician

ZipRecruiter; Portsmouth; On-site; GBP 80,000 - 100,000; Full time

Job summary

A family-owned dealership is seeking an automotive technician in Portsmouth. You will be responsible for diagnosing issues and performing various repairs to ensure a remarkable customer experience. The role offers competitive pay, excellent benefits, and a structured work week without weekends. Join us and be part of a dedicated team!

Benefits

Health, dental, vision, and life insurance

Paid vacation and holidays

401(k) plan with company match

Employee discounts on services and vehicles

Paid training and continuing education opportunities

Qualifications

• Strong understanding of engines, electrical, brakes, suspension, and transmission.
• Excellent communication skills for customer interactions.
• Ability to work in physically demanding environments.

Responsibilities

• Examine customer vehicles to identify issues and needs.
• Perform repairs and maintenance (oil changes, tire rotations, etc.).
• Maintain detailed records of repairs and parts used.

Skills

Understanding of automotive systems

Proficiency with diagnostic tools

Communication skills

Ability to perform automotive repairs

Meticulous approach

Education

ASE Certification

Job description

The Glockner Family of Dealerships has 19 rooftops with over 176 years of experience and a dedication to our communities’ customers. We are driven, trusted, sharp, welcoming, and ONE team! Our dealerships offer a one-stop shopping experience with many new car brands, industry-leading service and parts departments. We are a family-owned business committed to providing a remarkable customer experience. Thank you for being part of the Glockner family!

Compensation:

• Competitive pay/Weekly pay ($15-$30/hr based on experience)
• Monday through Friday, 8-5 (NO WEEKENDS)
• Health, dental, vision, and life insurance, plus ancillary benefits
• Paid vacation and 6 paid holidays
• Short-term disability
• 401(k) plan with company match
• On-staff Nurse Practitioner available 24/7 for health questions
• Employee discounts on parts, services, and vehicle purchases
• Paid training and continuing education opportunities

Key Responsibilities:

1. Thoroughly examine customer vehicles to identify issues and maintenance needs.
2. Use diagnostic tools to accurately identify vehicle problems.
3. Perform repairs and maintenance, including oil changes, tire rotations, brake replacements, engine tune-ups, electrical repairs, and more.
4. Request necessary parts from the parts department to complete repairs.
5. Provide accurate labor estimates based on diagnosed issues.
6. Communicate repair details and additional service needs clearly to the service advisor.
7. Maintain detailed records of repairs, parts used, and customer information.
8. Follow manufacturer specifications and quality standards for repairs.
9. Participate in ongoing training to stay updated on vehicle technology and repair procedures.

Required Skills and Qualifications:

• Strong understanding of automotive systems, including engines, electrical, brakes, suspension, and transmission.
• Proficiency with diagnostic tools to identify vehicle issues.
• Ability to perform a wide range of automotive repairs efficiently and accurately.
• Excellent communication skills for customer interactions and explaining repairs.
• Meticulous approach to ensure repairs are completed correctly.
• Ability to work in physically demanding environments, including lifting heavy parts and working in various positions.
• ASE Certification (preferred).