Automotive Service Advisor

Holt Recruitment; Reading; On-site; GBP 34,000 - 35,000; Full time

Job summary

An established commercial vehicle workshop is seeking a dedicated Automotive Service Advisor to join their team. This role involves engaging with customers, managing service bookings, and ensuring smooth communication regarding vehicle repairs. The company offers a supportive work environment, full brand training, and opportunities for career growth. With an attractive salary and enhanced overtime rates, this position is perfect for someone with a passion for the automotive industry and a knack for customer service. If you thrive in a collaborative setting and want to advance your career, this opportunity is for you.

Benefits

Increased holiday allowance

Full Brand Training

Employee benefits package

Supportive work environment

Career growth potential

Enhanced Overtime Rates

Qualifications

• Experience in customer service, ideally in the motor industry.
• Comfortable with computer systems and MS Office products.

Responsibilities

• Answering calls and taking service bookings for the workshop.
• Updating customers on vehicle repair progress and invoicing.

Skills

Customer Service

Teamwork

Communication

Computer Literacy

Tools

Kerridge ADP

MS Office

Job description

Automotive Service Advisor

Job Title: Automotive Service Advisor

Salary: £34,000 to £35,000 per annum

Hours: Monday to Friday + 1 in 3 Saturday Mornings

Location: Reading

We are working with an established commercial vehicle workshop that is looking to add to their existing team with the addition of an Automotive Service Advisor.

What's on Offer?

1. Increased holiday allowance, further increased with service.
2. Full Brand Training
3. Employee benefits package
4. Supportive and collaborative work environment
5. Career growth potential within a reputable company
6. Enhanced Overtime Rates

Automotive Service Advisor Job Role:

1. The role will include answering telephone calls
2. Taking service bookings to ensure the workshop is fully booked
3. Maintaining the vehicle service planners
4. Invoicing and taking cash payments
5. Updating customers on vehicle repair progress.

The successful Automotive Service Advisor will have:

1. Work well as a member of a successful team
2. Be comfortable talking to customers and ideally have a background in the motor industry.
3. A working knowledge of Kerridge ADP would be advantageous but is not crucial.
4. Need to be computer literate and be comfortable with MS Office products.

If you are interested in finding out more, get in contact with John Barnes on 07955 081 481, email [e-mail] or send us your CV by Clicking Apply Now!