Automotive Service Advisor

RH Recruiting Limited; Luton; On-site; GBP 29,000; Full time

Job summary

An established industry player is seeking a Service Advisor who is passionate about delivering exceptional customer service. In this dynamic role, you will be the primary contact for customers, ensuring a seamless experience. Your responsibilities will include managing service appointments, providing accurate vehicle maintenance advice, and building strong relationships to foster customer loyalty. Join a supportive team that values ongoing training and development opportunities, and enjoy a friendly work environment with 28 days of holiday. This is your chance to accelerate your career in a reputable and growing business!

Benefits

Ongoing training and development opportunities

Supportive team environment

28 days holiday

Qualifications

• Strong communication and interpersonal skills are essential.
• Experience in customer service is a plus.

Responsibilities

• Manage service appointments and provide vehicle maintenance advice.
• Build customer relationships and handle inquiries professionally.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Customer service experience

Proactive approach

Tools

Computer systems

Job description

Service Advisor
Location: Peterborough
Salary: Up to £28,500
Hours: Monday - Friday

Are you a customer-focused individual with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you!

The Role:
As a Service Advisor, you will be the key point of contact for valued customers, ensuring their experience is seamless and stress-free. Your responsibilities will include:

• Booking and managing service appointments
• Providing clear and accurate advice on vehicle maintenance and repairs
• Building strong relationships with customers to ensure their loyalty
• Liaising with technicians to ensure timely and efficient service delivery
• Handling customer inquiries and resolving any issues with professionalism

What We’re Looking For:

• Excellent communication and interpersonal skills
• A proactive and organised approach to work
• Previous experience in a similar role (automotive experience is a plus but not essential)
• Confidence in using computer systems and software

What We Offer:

• Ongoing training and development opportunities
• A supportive and friendly team environment
• The chance to work with a reputable and growing business
• 28 days holiday

How to Apply:
If you’re ready to take the next step in your career and join a dynamic team, we’d love to hear from you!

Don’t miss this opportunity to become a vital part of our team and help us drive customer satisfaction to new heights!

Apply today and let’s accelerate your career together!