Automotive Service Advisor

Holt Recruitment; Ashford; On-site; GBP 28,000 - 36,000; Full time

Job summary

A leading automotive dealership in Ashford is seeking a Service Advisor to enhance customer experiences. The role offers a competitive salary of £28,000–£30,000 plus an average bonus of £6,000 per year. Responsibilities include booking services, liaising with customers, and upselling services. Ideal candidates are customer-focused, possess excellent communication skills, and have previous experience in a similar role.

Benefits

Competitive basic salary

Uncapped bonus structure

Staff wellbeing scheme

High street discounts

Company car scheme

Manufacturer training leading to accreditation

Supportive leadership team

Qualifications

• Previous experience as a Service Advisor is preferred.
• Capable of maintaining calm under pressure.

Responsibilities

• Act as the key point of contact for service customers.
• Book vehicles in for service and repairs.
• Liaise between customers and the workshop.
• Upsell additional work where appropriate.
• Ensure a premium level of service is delivered.

Skills

Customer-focused mindset

Excellent communication skills

Ability to multitask under pressure

Team player attitude

Full UK driving licence

Job description

• Rate: £28000 - £36000 per annum, Benefits: BONUS
• Type: Permanent

ð Service Advisor Main Dealership | Ashford ð
Salary: £28,000£30,000 basic (negotiable) + uncapped bonus (average £6,000/year)
Hours: MondayFriday, 8:00am5:30pm (1-hour lunch)
Saturdays: Contracted 1 in 3 (8am1pm) not currently active for 5+ years
Location: Ashford, Kent

Were currently seeking a talented and customer-focused Service Advisor to join our welcoming and professional team at our main dealership in Ashford.

If you thrive in a fast-paced environment, are passionate about delivering an exceptional customer experience, and enjoy working as part of a friendly, driven team we want to hear from you.

What Youll Be Doing:

- Acting as the key point of contact for service customers
- Booking vehicles in for service and repair
- Liaising between customers and the workshop
- Upselling additional work where appropriate
- Ensuring an efficient, premium level of service is delivered at every stage

Whats On Offer:
â Competitive basic salary (£28,000£30,000, negotiable)
â Uncapped bonus structure (average £6,000/year)
â Staff wellbeing scheme & high street discounts
â Company car scheme (after 6 months)
â Long-standing, proven bonus structure
â Manufacturer training leading to full accreditation
â Supportive and experienced leadership team

Youll Be a Great Fit If You:

- Have previous experience as a Service Advisor (preferred)
- Are customer-focused with excellent communication skills
- Can multitask and stay calm under pressure
- Are a team player with a positive attitude
- Have a full UK driving licence

Join a dealership that values you, supports your growth, and rewards your performance.
ð§ Apply today and take the next step in your career with us!

• Start: 29/07/2025
• Rate: £28000 - £36000 per annum, Benefits: BONUS