Automotive Quality Engineer - CI & Customer Quality Leader

Autoneum; Telford; On-site; GBP 36,000 - 60,000; Full time

Job summary

Autoneum is a global leader in acoustic and thermal management for light and commercial vehicles. The Quality Engineer ensures customer and internal quality requirements are met across manufacturing, driving continuous improvement and compliance with IATF 16949 and CSR.

You will act as the primary quality contact for operations, supporting problem solving, audits, and process improvements. Responsibilities include leading 8D investigations, PFMEA reviews, and PPAP submissions, while monitoring

Qualifications

• Degree, HNC, HND or equivalent qualification in Engineering, Manufacturing, Quality or related discipline.
• Minimum 3 Years' Experience In Automotive, Manufacturing.
• Knowledge of IATF 16949 requirements.
• Experience with automotive core tools: APQP, PPAP, PFMEA, Control Plans, MSA, SPC.
• Strong root cause analysis and problem-solving skills.
• Experience responding to customer concerns using 8D methodology.

Responsibilities

• Lead investigation and containment activities for customer complaints and warranty issues.
• Coordinate customer concern responses using 8D methodology.
• Manage customer portals and ensure timely submission of corrective actions.
• Support customer visits, audits, and quality reviews.
• Monitor customer quality performance indicators and develop improvement plans.
• Ensure manufacturing processes comply with Control Plans, PFMEAs, and customer requirements.
• Verify effectiveness of corrective and preventive actions.
• Support lean manufacturing and continuous improvement initiatives.

Skills

Quality management

Problem solving

Data analysis

Root cause analysis

Cross-functional collaboration

Customer-focused

Education

Engineering/Quality degree

Tools

APQP

PPAP

PFMEA

Control Plans

MSA

SPC

Job description

Autoneum is a global leader in acoustic and thermal management for light and commercial vehicles. The Quality Engineer ensures customer and internal quality requirements are met across manufacturing, driving continuous improvement and compliance with IATF 16949 and CSR.

You will act as the primary quality contact for operations, supporting problem solving, audits, and process improvements. Responsibilities include leading 8D investigations, PFMEA reviews, and PPAP submissions, while monitoring