Automotive Parts Advisor Apprenticeship - Porsche Centre Reading

Getting In Limited; Reading; On-site; GBP 60,000 - 80,000; Full time

Job summary

An exciting opportunity awaits you at a prestigious Porsche Centre in Reading! As an Automotive Parts Advisor Apprentice, you will embark on a journey of learning and development, acquiring essential skills in automotive parts identification and customer service. This apprenticeship not only offers hands-on experience in a dynamic environment but also provides a nationally recognized qualification after 12-14 months of comprehensive training. You will engage with customers directly, assist in fulfilling their parts needs, and collaborate with skilled technicians. Join a team that values innovation and excellence, and take the first step towards a rewarding career in the automotive industry.

Qualifications

• Strong communication and customer care skills are essential.
• Attention to detail and organisation skills are highly valued.

Responsibilities

• Assist customers with parts inquiries and orders via multiple channels.
• Maintain inventory and ensure quality control of incoming shipments.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem-solving skills

Presentation skills

Administrative skills

Number skills

Analytical skills

Logical thinking

Team working

Creativity

Initiative

Non-judgemental attitude

Patience

Education

High School Diploma or equivalent

Job description

Automotive Parts Advisor Apprenticeship - Porsche Centre Reading

Apply From: 09/11/2024

Learning Provider

Delivered by CALEX UK LTD

Employer

PORSCHE RETAIL GROUP LIMITED

Vacancy Description

• Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems.
• Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries.
• Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery.
• Receive, inspect, and organize incoming parts shipments, ensuring accuracy and quality control.
• Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed.
• Utilize point-of-sale systems to process transactions, generate invoices, and manage customer accounts.
• Provide product recommendations, technical advice, and pricing information to customers as needed.
• Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions.
• Uphold company policies and procedures regarding parts sales, returns, and exchanges.
• Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness.

Key Details

Vacancy Title

Automotive Parts Advisor Apprenticeship - Porsche Centre Reading

Employer Description

As the first Destination Porsche Centre in the UK, Porsche Centre Reading is proud to have created an inviting and emotive atmosphere which immerses the visitor into the brand experience. The Service department has been expanded with the addition of six new ramps in a workshop extension, bringing the total to 18, which increases capacity notably for Porsche Classic projects.

Vacancy Location

Bath Road, Calcot, RG31 7SG

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000281157

Key Dates

Apply From

09/11/2024

Closing Date For Applications

2024-10-28 23:59:59

Interview Begin From

Possible Start Date

2024-11-09

Training

Training to be Provided

Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:

• The Programme typically lasts 12-14 months and you'll achieve a nationally recognised qualification.
• All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough.
• Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.

Learning Provider

CALEX UK LTD

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem-solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical thinking, Team working, Creativity, Initiative, Non-judgemental attitude, Patience.

Apply Now