Automotive Dealer Services Manager

JR United Kingdom; Milton Keynes; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in Milton Keynes seeks a Dealer Service Manager to oversee dealer support operations. The successful candidate will manage service performance, build relationships, and coordinate across departments to enhance operational efficiency. Key benefits include 25 days annual leave and a private medical plan.

Benefits

25 Days annual leave, plus bank holiday

Private medical after probation

Car Scheme

Pension

Qualifications

• Automotive/manufacturing background with technical product understanding.
• Experience in parts inventory, procurement, and forecasting.
• Experience working with BI tools (ideally Qlik).

Responsibilities

• Act as key contact for dealer network, supporting orders and deliveries.
• Drive operational excellence, team performance, and dealer satisfaction.
• Prepare weekly and monthly reports.

Skills

Automotive background

Strong reporting skills

Analytical skills

Technical product understanding

Experience with BI tools

Tools

Qlik

Job description

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Client:

Mixxos

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

Milton Keynes

Permanent, Full time

We are recruiting for an exciting opportunity to join our client who are leading within their industry. You will oversee multiple aspects of their dealer support operations.

This dynamic role involves managing service performance, building strong dealer relationships, and coordinating across departments to ensure exceptional service delivery and operational efficiency.

Key Responsibilities for a Dealer Service Manager:

• You will act as a key contact to our dealer network, providing support with parts and accessories orders, returns and credits, and coordinating deliveries.
• You will be responsible for driving operational excellence, team performance, and dealer satisfaction by leading a high-performing support function.
• Lead, coach, and develop the Dealer Services team to achieve departmental objectives and KPIs.
• Prepare and distribute weekly and monthly reports.
• Manage and update all role-relevant content on the Dealer Gateway system to ensure accuracy and accessibilities.
• Assist the Warehouse Operations Manager with overnight distribution operations.

Key Skills for a Dealer Service Manager:

• Automotive/ manufacturing background with technical product understanding.
• Experience of parts inventory, procurement and forecasting.
• Strong reporting and analytical skills.
• Experience working with BI tools (ideally Qlik).
• An understanding or experience of logistics/distribution operations to effectively manage their third party logistics partners.

Benefits for a Dealer Service Manager:

• 25 Days annual leave, plus bank holiday
• Private medical after probation
• Car Scheme
• Pension

If you are interested in this role, please apply here!