What success looks like in this role:
As part of our Managed Applications Services, we provide day-to-day support for applications running in a mission-critical environment on a 24x7 basis. We are looking for an individual to join our team that provides support and development to our Command and Control services. In particular, this would focus on the testing of these applications. The role would include providing day-to-day support of the teams providing the existing services and software enhancements as defined by our client. You will see yourself:
You will be successful in this role if you have:
The main skills that we require for this role would be experience of testing within an Application Support environment, ideally with experience of the full software development lifecycle and how this applies to the testing of software. You will likely hold testing certifications such as ISTQB.
Over and above the technical requirements for this role, we would expect the individual to be able to apply technical expertise within a service delivery environment and be comfortable to develop technical solutions without adversely impacting the operational effectiveness of the supported systems. You may have a good understanding of ITIL which provides you with the framework to achieving this.
Strong interpersonal skills are expected as you will be communicating regularly with our client. Any previous experience within Public Sector organisations would be welcomed.
Candidates must be eligible for, and will be required to obtain, CTC clearance for this post.