Automation Support Developer

Exertis; United Kingdom; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the UK, Exertis, is seeking an Automation Support Developer to maintain and improve robotic automation processes that enhance efficiency. This dynamic role involves troubleshooting and configuring automation solutions while ensuring they run smoothly, providing a rewarding opportunity to expand your skillset in a collaborative team.

Benefits

5 weeks of annual leave + bank holidays

Paid time off for your birthday

Comprehensive parental leave packages

Well-being programmes

Qualifications

• Experience in UiPath to maintain, patch and monitor Automation processes.
• Familiarity with SQL database and query language.
• Wide range of technical skills including Service Desk and GIT.

Responsibilities

• Provide BAU support for deployed Automation processes.
• Support the development and delivery of automated processes.
• Monitor and maintain existing process automations.

Skills

UiPath

SQL

Service Desk

Orchestrator

Jira

Confluence

GIT

Tools

UiPath

Jira

Confluence

GIT

Job description

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Are you passionate about automation and problem-solving? Do you thrive in a fast-paced, dynamic environment where you can make a real impact? We’re looking for an Automation Support Developer to join our team at Exertis UK, playing a key role in maintaining and supporting robotic automation processes that drive cost savings and business efficiencies.

In this role, you’ll be the go-to expert for troubleshooting, configuring, and enhancing our internally developed automation solutions, ensuring they run seamlessly while continuously improving our automation landscape.

If you’re eager to expand your automation skillset, work with cutting-edge technology, and help shape the future of automation within a leading organisation, we want to hear from you!

Salary: Up to £40,000 per annum dependent on experience

Location: Remote in the UK with travel to Exertis offices for strategic meetings

As part of the team, you’ll:

• Provide BAU support for deployed Automation processes, including the creation of the necessary exception reporting to monitor automated process failures and trends
• Support the development and delivery of automated processes to quality and agreed specs within the Exertis Automation Framework, creating reusable knowledge for each automation project/process
• Monitor and maintain existing process automations to ensure automation exceptions are kept to a minimum
• Support the configuration/adoption of new functionality within our Automation systems, providing feedback to development teams, user guides, FAQs and “HowTo” snippets for inclusion within the ticketing system where needed

Why Join Exertis?

At Exertis, we believe that together, we can achieve more. Our inclusive culture celebrates diverse perspectives and encourages everyone to turn challenges into opportunities. You’ll have access to:

• Tailored career development paths designed to help you thrive
• Employee resource groups, including Women at Exertis, LGBTQIA+, Ethnicity and more
• A vibrant and collaborative workplace where your voice matters

What We’re Looking For:

You’re an energetic self-starter with the ability to take ownership and be accountable within a fast-moving, demanding environment. To excel in this role, you’ll bring:

• Experience in UiPath to maintain, patch and monitor Automation processes
• Familiarity with SQL database and query language along with the ability to use customer analytics to make sound business and commercial decisions and output
• Wide range of technical skills, including but not limited to Service Desk, UiPath, Orchestrator, Jira, Confluence, GIT
• An eagerness for continuous learning of best practices and principles
• A proven ability to provide excellent support, maintenance and bug fixes

Your Rewards and Benefits:

We recognise and celebrate hard work at Exertis. When you join us, you’ll enjoy:

• 5 weeks of annual leave + bank holidays and the option to purchase more
• Paid time off for your birthday and volunteering opportunities
• Comprehensive parental leave packages and well-being programmes
• A supportive and inclusive environment where your growth is our priority

Flexible Work Options:

We value diversity and inclusion and champion a culture where everyone feels valued, included and celebrated. We’re open to discussing flexible work arrangements. If it’s right for our customers, our business and for you then we’ll do what we can to support it.

At Exertis we recognise that ways of working have changed, which is why we have adopted a flexible way of working in our offices. Many teams are now offering a mix of remote and office working that support business needs and individual circumstances.

Selection Process:

Our selection process is designed to help you showcase your skills and experience so we can thoroughly evaluate candidates. Once we receive your CV, our team will carefully review it to assess your suitability for the role. Shortlisted candidates will be invited to a telephone interview with our in-house recruitment team, providing an opportunity to discuss your experience and skills in more detail and find out more about Exertis. Following this, you may be asked to complete online testing to evaluate key competencies relevant to the position. Successful candidates will then proceed to selection process, which may be conducted online or in person, with the hiring manager.