Automation QA Engineer

Kuoni Global Travel Services; London; Hybrid; GBP 30,000 - 55,000; Full time

Job description

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At Kuoni Tumlare, we design and deliver exceptional travel experiences through a comprehensive portfolio of destination management solutions. With over 100 years of expertise, we serve a global network of partners by offering series tours, educational trips, MICE events, guaranteed departure tours, and more. Our marketplace strategy is at the forefront of digital transformation, ensuring a competitive edge in a rapidly evolving travel landscape.

The Job:

The Automation QA Engineer role within Kuoni Tumlare involves delivering testing across various projects and individual IT developments & applications. Working closely with software developers to analyze and resolve defects, this is an important role in ensuring quality delivery and maintenance of software and applications.

Responsibilities include:

1. Working collaboratively with business analysts and software developers to agree on the scope of testing for the legacy system and the build of the new web-based operational systems.
2. Providing accurate estimates and feedback for project scheduling purposes and contributing to the planning of agreed testing activities.
3. Designing and maintaining all test script documentation for formal review with the Product Manager prior to testing.
4. Testing software in all phases of the development cycle from early to release stages and BAU, working on various in-house and external systems.
5. Executing both automated and manual testing methods (functional/regression).
6. Reviewing actual results against expected results, in accordance with the prescribed acceptance criteria.
7. Analyzing, reporting, and tracking test issues and re-testing fixes on both testing and live stages.
8. Working with software developers to analyze and resolve defects identified during all test phases.
9. Supporting Business Analysis and Support tasks as needed.

To succeed in the role you must have:

1. Experience with all technical and common project methodology expertise in Quality Assurance.
2. 3+ years of previous experience in an automation QA role working on BSS applications and transformation projects.
3. Experience with automation frameworks and use of relevant tools for web-based and desktop applications.
4. Comprehensive knowledge of automation principles, practices, and white box and black box testing techniques.
5. Ability to create and maintain a growing suite of automation tests, expanding our test coverage when new features are developed.
6. Experience with API Automation.
7. Reviewing & contributing to unit testing, integration, and end-to-end tests when required.
8. Identifying and raising bugs into our tracking system (JIRA) and following them until their release.
9. Travel industry knowledge is an advantage.
10. Proficiency in Microsoft Office suite.
11. Excellent verbal and written communication skills in English are essential as well as the ability to document results and communicate directly with developers and other team members to review solution options.
12. Drive and resilience even when acting under pressure, willing and able to deliver results in due time.
13. Cultural awareness, constructive contribution, and cooperative attitude are crucial to build credibility and maintain relationships.
14. Flexibility in day-to-day work and effective work planning are crucial.
15. Strong technical and problem-solving aptitude.
16. Comfortable with taking accountability and making decisions.
17. Ability to articulate ideas to both technical and non-technical audiences.
18. Excellent communications skills: written, verbal, group presentations.
19. Positive attitude and creativity in generating solutions.

What We Offer:

1. Global Brand: Opportunity to work in an international environment spread across 33 countries and growing.
2. Stability: 100 Years at the top of our field and still pushing into new territory.
3. Progression: We reward high performers and look to promote key talent internally.
4. Learning and Development opportunities for growth and upskilling.
5. A supportive management culture and autonomous working environment.
6. Company-wide bonus scheme.
7. Dedicated employee engagement activities.
8. Flexible & hybrid working.
9. Annual awards and recognition for high performers.
10. Friendly and collaborative work environment.