Automation Engineer

PerkinElmer; Stevenage; On-site; GBP 35,000 - 55,000; Full time

Job description

We are looking for Automation Engineer with experience in servicing laboratory equipment to join our PerkinElmer team.

In this role you will provide crucial on-site support at the Customer location in Stevenage. As an integral part of our technical services team, you will be embedded within the department, delivering first-line software, technical, and hardware support for automated platforms and benchtop liquid handlers to ensure optimal system reliability.

This role is ideal for a candidate with a background in field service engineering who has a strong interest or educational background in robotics and automation systems.

Additionally, you will collaborate with the broader Scientific Services team to support various automation platforms as needed.

Job Responsibilities:

• Act as a first point of contact for critical equipment breakdowns, ensuring minimal impact on scientific activity.
• Carry out ongoing system performance analysis based upon error logs, live run interventions and root-cause analysis & trending of errors to mitigate their re-occurrence.
• Provide technical mediation in the event of long running equipment issues involving multiple vendors.
• Assist in developing training packages tailored to the automation platforms, intended for both LIS Engineers & the client’s scientific workforce.
• Develop and implement a proactive maintenance regime for key equipment.
• Oversee & participate in equipment support activities.
• Train scientists on best practices for the use of automated equipment, ensuring optimal routine and operation.
• Develop support solutions built around department requirements to enhance service delivery.
• Establish & maintain strong relationships with the Vendor Service Organization.
• Maintain awareness of new developments in their field of Laboratory Automation.

Qualifications:

• Solid understanding of core competencies involved with liquid handling automation.
• Experience working in a Pharmaceutical environment.
• A minimum of 4 years of experience in a biopharmaceutical or pharmaceutical industry, or an equivalent combination of education and experience.
• Strong understanding of automation principles and practices.
• Bachelor’s degree or higher in engineering, robotics, mechatronics, or a related field is preferred.
• Previous experience in a Field Service Engineer or Application Specialist role is a plus.
• Having leadership experience is advantageous for this role.

Critical Skills:

• Ability to troubleshoot and problem-solve when training is limited.
• Technical writing.
• Exceptional interpersonal and coaching skills.
• Experience using Microsoft Suite (i.e. Outlook, Teams, Word, Excel).
• Effective communicator (ex. Audits, speaking with leadership).
• Self-motivated and ability to work under pressure to prioritize conflicting deadlines.
• Ability to work collaboratively with international counterparts to achieve global objectives.
• Strong interest in robotics and automation, with a passion for applying technical knowledge in real-world lab environments.

Join our Team!

We are strongly committed to the development of your career and giving you opportunities to learn and grow.

We make a difference for you while you make a difference in the world!