Auto Master Technician

Pep Boys; Woodbridge; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Master Technician to lead a dynamic team in providing exceptional automotive service. This role requires a blend of technical expertise and leadership skills to ensure customer satisfaction and team development. The ideal candidate will have extensive experience in diagnosing and repairing a wide range of automotive systems, along with a strong customer-focused attitude. Join a collaborative environment where you can make a significant impact while advancing your career in the automotive field. If you're ready to take on this challenge and thrive in a fast-paced setting, this opportunity is for you.

Qualifications

• 5+ years of automotive mechanical diagnosis and repair experience.
• Must have 8 or more ASE certifications preferred.
• Valid driver's license and availability for flexible hours.

Responsibilities

• Diagnose and repair various automotive systems to specifications.
• Assist fellow technicians and maintain a neat shop environment.
• Explain technical diagnoses to customers and employees.

Skills

Automotive Mechanical Diagnosis

Problem-Solving

Team Leadership

Customer Service

Education

High School Diploma or GED

Tools

ASE Certifications (A1 through A8)

Section 609 Certification

Job description

Position Summary

The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning, and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A successful Master Technician will have direct interaction with customers and deliver superior service by educating them on vehicle problems and proposed solutions.

Duties & Responsibilities

1. Diagnose and repair to specifications — brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
2. Perform job duties of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician).
3. Adequately explain technical diagnoses and needed repairs to non-mechanical individuals, including employees and customers, as required.
4. Continuously learn new technical information and techniques through formal training to stay updated with rapidly changing automotive technology.
5. Assist fellow technicians/mechanics in performing technical activities.
6. Keep store management informed of mechanical repair problems as they occur.
7. Maintain an organized and neat shop environment.
8. Adhere to all company policies, procedures, safety, and environmental rules.

Knowledge, Skills, and Abilities

This position is a leader in the shop. We expect you to help set the pace and tone while developing the team around you. Collaboration and a team-first mentality are essential for success. We also require the following qualifications:

• A High School Diploma or GED.
• 5+ years of strong automotive mechanical diagnosis, problem-solving, and repair experience.
• 8 or more ASE certifications (A1 through A8) are preferred.
• Section 609 Certification is required.
• State Inspection license if applicable.
• A high level of motivation, energy, and a customer-focused attitude.
• Valid driver's license.
• Successful completion of a pre-employment background check.
• Availability to work days, nights, holidays, and weekends as needed.

Physical Demands/Work Environment

The physical demands described are representative of those needed to perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

The characteristics described are typical of those encountered during the job.

Physical Demands

• Extensive standing, walking, pushing, and reaching.
• Full range of motion for reaching, bending, and stooping.
• Repetitive movements of hands, arms, and legs.
• May drive a vehicle if needed.
• Lifting heavy equipment (>50 pounds).
• Work outside, exposed to weather conditions.
• Exposure to chemicals, odors, dirt, and dust.
• Vision abilities: close, color, peripheral, depth perception, and focus adjustment.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.