Auto Body Shop Estimator

ZipRecruiter; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the automotive repair industry is seeking an Auto Body Shop Estimator. This role involves assessing vehicle damage, preparing detailed repair estimates, and ensuring excellent customer communication. The ideal candidate will have strong analytical skills and a background in auto body repair, contributing to a positive customer experience and efficient workflow.

Qualifications

• Proven experience in auto body repair or estimating.
• Strong knowledge of automotive repair processes and parts.

Responsibilities

• Conduct thorough inspections of damaged vehicles to assess repair needs and costs.
• Prepare detailed and accurate estimates for repairs, including parts and labor.
• Communicate effectively with customers to explain the repair process.

Skills

Analytical Skills

Communication Skills

Attention to Detail

Customer Service

Education

High school diploma or equivalent

Tools

Estimating Software

Job description

Job DescriptionJob Description

About the Role:

The Auto Body Shop Estimator plays a crucial role in the automotive repair process by accurately assessing vehicle damage and providing detailed estimates for repair costs. This position requires a keen eye for detail and strong analytical skills to evaluate the extent of damage and the necessary repairs. The estimator will work closely with customers to explain the repair process and provide transparent pricing, ensuring a positive customer experience. Additionally, the estimator will collaborate with technicians and insurance companies to facilitate smooth communication and efficient workflow. Ultimately, the goal of this role is to ensure that repairs are completed to the highest standards while maintaining customer satisfaction and trust.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in auto body repair or estimating.
• Strong knowledge of automotive repair processes and parts.

Qualifications:

• Experience with estimating software and tools.
• Previous customer service experience in the automotive industry.

Responsibilities:

• Conduct thorough inspections of damaged vehicles to assess repair needs and costs.
• Prepare detailed and accurate estimates for repairs, including parts and labor.
• Communicate effectively with customers to explain the repair process and answer any questions.
• Collaborate with technicians to ensure all necessary repairs are identified and included in the estimate.
• Liaise with insurance companies to provide necessary documentation and facilitate claims processing.

Skills:

The required skills for this position include strong analytical abilities to accurately assess vehicle damage and determine repair costs. Effective communication skills are essential for explaining estimates and repair processes to customers, ensuring they feel informed and valued. Attention to detail is critical in preparing accurate estimates and identifying all necessary repairs. Familiarity with estimating software enhances efficiency in creating and managing estimates. skills, such as customer service experience, contribute to building rapport with clients and enhancing their overall experience at the shop.