Authorisation Optimisation Manager, Issuer Outreach - Authorisation Optimisation, Risk/Fraud Ma[...]

www.cardandpaymentjobs.com; London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading fintech company in London is seeking an Authorisation Optimisation Manager, responsible for driving issuer outreach and providing data analytics insights to enhance merchant performance. Candidates should possess over 3 years of experience in payments and demonstrate strong communication and problem-solving skills, along with a proven track record in risk and fraud management. This role is pivotal for supporting business growth through improved payments optimization strategies.

Qualifications

• 3+ years’ experience in Payments in a data intensive and performance-focused environment.
• Excellent communication skills with payment industry gravitas.
• Recognised industry expert capable of navigating into complex Issuing organisations.

Responsibilities

• Drive Issuer Outreach Programme in market.
• Deliver Issuer engagement and provide insight on Data Analytics value proposition.
• Articulate how proposed solutions improved merchants’ performance.

Skills

Data Analytics

Risk Management

Fraud Management

Communication

Problem Solving

Job description

Authorisation Optimisation Manager, Issuer Outreach - Authorisation Optimisation, Risk/Fraud Management or Data Analytics

Our client is a unicorn fintech working with some of the most cutting edge innovative ecommerce brands in the world. Everyone here has the same hands on, get stuck in and roll your sleeves up mindset.

As part of their massive growth, they are seeking an authorisation optimisation expert who will be working closely withthe analytics team. You will interact with Issuers to raise, investigate and resolve soft declines and other payments performance discrepancies, and unearth improvement opportunities. In addition, you will engage with external stakeholders cross forums and thought leadership venues to develop and strengthen existing and prospective merchants’ and partners’ awareness and focus on payments optimization to drive more business growth for its customers.

You will be experienced to expert level in the processes of authentication, issuer risk and fraud management. You can speak with authority and conviction on best practices used by issuers and acquirers throughout their customer lifecycles. You will provide insights oncompany approach to detect and root out fraud consistently and precisely.

You will be a passionate advocate for a merchant-centric approach, by taking the lead in engaging issuers and merchants, developing and refining the communication and messaging, to strengthenour position as a leader in comprehensive data-driven payment solutions.

To help accomplish your responsibilities, you will work with the Financial Partnerships, Performance, Business Intelligence and Customer Success Teams, to ensure a well-rounded view of payments performance and develop a deep understanding. You will be familiar withour wide suite of data analytics tools and will showcase case studies for external audiences that quantify and convey the impact on revenue, consumer satisfaction, and ultimately loyalty, achievable through a performance-oriented approach.

You must be experienced and well respected, with an affinity for problem solving, eager to ensure that our ability to improve our authentication and authorisation rates keeps up with, and supports, our customer growth and our ambitions. This is an external facing role, supporting one of our key competitive capabilities and will require the ability to engage with Issuers at all levels.

You will join an ambitious team of partnerships professionals, data scientists and engineers who are working to make a significant impact in an area that has high strategic importance

What You Will Be Doing

• Drive Issuer Outreach Programme in market
• Deliver Issuer engagement and provide insight onour Data Analytics value proposition to merchants
• Partner with Commercial Teams to provide insights onour merchant centric approach to business performance improvement
• Articulate howour proposed solutions improved merchants’ performance and revenue for both the merchant and the company (internal / external ROI)

About You

• 3+ years’ experience in Payments in a data intensive and performance-focused environment
• Excellent communication skills with payment industry gravitas
• Executive presence with an ability to take initiative and find creative solutions and effective ways of communicating business solutions
• Recognised industry expert capable of navigating into complex Issuing organisations