Australia/Asia Travel Specialist

Austin Fraser; London; On-site; GBP 30,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate sales consultant with a love for Oceania and Asia. This hands-on role involves engaging with clients through various channels, crafting personalized itineraries, and achieving sales targets. You will play a vital role in nurturing customer relationships and expanding product offerings while collaborating closely with the marketing team. With excellent prospects for growth and opportunities for research trips, this position offers a dynamic environment for those eager to make a mark in travel sales. Join a team where your passion for travel can shine and contribute to unforgettable experiences.

Benefits

23 days annual leave

Research trips overseas

Contributory pension scheme

Cycle to Work scheme

Private healthcare

Travel insurance

Sabbatical option after five years

Qualifications

• Demonstrable knowledge of Oceania/Asia destinations is essential.
• Strong communication skills and a personable manner are key.

Responsibilities

• Selling to clients via various channels including email and phone.
• Maximising retention of existing customers and generating new bookings.
• Maintaining relationships with suppliers and updating destination information.

Skills

Passion for Oceania/Asia destinations

Strong communication skills

Personable manner

Ability to deliver high quality results

Job description

We are excited to be recruiting a specialist Oceania/Asia sales consultant to join our team, a position which offers excellent prospects within our award-winning tour operator. Our key requirements are a passion for, and knowledge of, Oceania & Asia. This position is a very hands-on role, and the successful candidate will be passionate about the Oceania & Asia, be highly organised, driven, be an excellent communicator, and clearly understand our customers' needs.

The Job:

1. Selling to clients via email, phone, letter and in person
2. Producing, pricing and amending itineraries
3. Generating bookings from new customers through all appropriate channels
4. Maximising retention of existing customers
5. Achieving and exceeding pre-set sales targets
6. Overseeing your Service Team in the production of documentation for your clients
7. Checking that welcome home packs have gone to your clients prior to their return
8. Contacting clients on return, thanking them for booking with us, obtaining feedback and nurturing for next trip
9. Expanding and developing existing product
10. Maintaining and building relationships with suppliers and country tourist boards
11. Researching and updating destinations, activity, and hotel information
12. Involvement in the product and pricing planning processes, including assisting purchasing team with the negotiation of improved supplier contracts
13. The possibility of research trips
14. Taking an active role in team meetings
15. Participating in company events, sometimes outside office hours
16. Supporting the marketing team with ideas for social media and PR requests

Skills Required:

1. Passion for, and demonstrable knowledge of Oceania/Asia destinations
2. Experience of working in a Europe travel sales role at the bespoke end of travel is a benefit but not required and we will consider people without travel sales experience. The key for us is passion and knowledge of the region.
3. Proven ability to deliver high quality results in a timely fashion.
4. Strong communication skills
5. A personable manner

The Package:

1. Salary £30,000 - £35,000 + Commission
2. 23 days annual leave, increasing one day per full year of service up to 30 days.
3. Research trips overseas approximately every 12-18 months
4. Contributory pension scheme
5. Cycle to Work scheme.
6. Private healthcare
7. Travel insurance
8. Sabbatical option after five years of continuous service

Interested:

If you would like to apply for the above vacancy, please click 'APPLY' or call/email Helen (phone number removed) (url removed)