Audiology Technical Officer - Audiology

London North West Healthcare NHS Trust; Greenhill; On-site; GBP 24,000 - 32,000; Full time

Job summary

London North West Healthcare NHS Trust is seeking an enthusiastic audiology assistant to repair and maintain adult hearing aids, adjust devices, and take impressions when needed. The role involves ordering and auditing Audiology stock across multiple sites, plus handling administrative tasks such as scanning referrals, processing emails, and liaising with teams.

You will work with Deaf and hard-of-hearing patients, requiring a clear speaking voice and strong interpersonal skills.

Qualifications

• The role requires IT skills, ability to work autonomously and to interact in empathetically manner with patients with hearing loss.
• You will be seeing patients for routine hearing aid repair and maintenance, making any necessary adjustments to patient hearing aids and impression taking.
• Ordering and maintaining Audiology stock across all sites.
• Auditing stock levels.
• You will carry out various administrative duties, including scanning of patient referrals and reports, daily checks of both Adult and Paediatric email inboxes, responding to emails or forwarding to relevant service.
• A clear speaking voice is essential when working with Deaf and hard of hearing people.
• Assists with clinical supervision and training of junior staff and students.
• Updates own professional knowledge, keeping abreast of new digital hearing aid technology, assessment techniques and best clinical practice.
• Ensure that clinical equipment used is calibrated, decontaminated and maintained according to national and departmental protocols

Responsibilities

• We are a friendly, forward thinking warm and expanding team. You will be an enthusiastic individual with demonstrable experience of working in healthcare environments, with a warm personality and great people skills.
• The post holders will be well-motivated and innovative, have excellent interpersonal and communication skills and the ability to manage both time and workload.
• They will be responsible for providing Adult audiology hearing aid repairs and stock control
• You should have GCSE English and Maths grade C or above; with demonstrable experience of working in healthcare environments.

Skills

IT skills

Autonomous work

Empathy with Deaf

Interpersonal skills

Time management

Stock control

Administrative duties

Education

GCSE English & Maths (C or above)

Job description

1. The role requires IT skills, ability to work autonomously and to interact in empathetically manner with patients with hearing loss. 2. You will be seeing patients for routine hearing aid repair and maintenance , making any necessary adjustments patient hearing aids and impression taking. 3. Ordering and maintaining Audiology stock across all sites. 4. Auditing stock levels. 5. You will carry out various administrative duties, which includes scanning of patient referrals and reports, daily checks of both Adult and Paediatric email inboxes, responding to emails or forwarding to relevant service. 6. A clear speaking voice is essential when working with Deaf and hard of hearing people. 7. Assists with clinical supervision and training of junior staff and students. 8. Updates own professional knowledge, keeping abreast of new digital hearing aid technology, assessment techniques and best clinical practice. 9. Ensure that clinical equipment used is calibrated, decontaminated and maintained according to national and departmental protocols

We are a friendly, forward thinking warm and expanding team. You will be an enthusiastic individual with demonstrable experience of working in healthcare environments, with a warm personality and great people skills. The post holders will be well-motivated and innovative, have excellent interpersonal and communication skills and the ability to manage both time and workload. They will be responsible for providing Adult audiology hearing aid repairs and stock control You should have GCSE English and Maths grade C or above; with demonstrable experience of working in healthcare environments.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.