Audiology Care Assistant - Patient-Focused Clinic Support

NHS Jobs; Wembley; On-site; GBP 24,000 - 26,000; Full time

Job summary

InHealth is hiring a Healthcare Assistant Audiology in London. You will welcome patients, prepare them for tests, and support the clinical team across multiple Audiology sites. The role emphasizes patient-focused care, accurate record-keeping, and smooth clinic operations.

Travel between sites is involved, with full training and development provided. £24,000 - £25,500 pro-rata for 36 hours/week; 8am-6pm, Mon-Fri.

Qualifications

• Experience in a healthcare or customer-facing role is desirable.
• Proficiency with Microsoft Office and patient management systems.
• Calm, empathetic communicator with strong attention to detail.

Responsibilities

• Welcoming patients warmly and ensuring they feel comfortable and cared for.
• Preparing patients for hearing tests and supporting the clinical team during procedures.
• Completing forms, updating records, and maintaining accurate patient information.
• Assisting clinicians to make sure every appointment runs efficiently.
• Keeping clinical areas clean, safe, and well-organised.
• Supporting with stock, admin, and general clinic coordination.

Skills

Customer service

Attention to detail

Team player

Microsoft Office

Tools

Patient systems

Job description

InHealth is hiring a Healthcare Assistant Audiology in London. You will welcome patients, prepare them for tests, and support the clinical team across multiple Audiology sites. The role emphasizes patient-focused care, accurate record-keeping, and smooth clinic operations.

Travel between sites is involved, with full training and development provided. £24,000 - £25,500 pro-rata for 36 hours/week; 8am-6pm, Mon-Fri.