Audiology Assistant Technical Officer (Band 2)

NHS; Steeton; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare organization in England is seeking a part-time Audiology Assistant Technical Officer to support both administrative functions and paediatric assessments. The ideal candidate should possess excellent IT skills and effective communication abilities, as well as qualifications equivalent to NVQ Level 2. This role offers training and the opportunity to work in a supportive environment focused on patient care.

Qualifications

• Experience of working with the general public.
• Experience of organising and prioritising own workload.
• Experience of working in health or social care settings.

Responsibilities

• Support the administrative function of the service including dealing with patients face to face.
• Assist in paediatric hearing assessment appointments.
• Manage the patient booking system and process appointments.

Skills

Excellent IT skills

Effective communication skills

Basic clinical skills (Hearing Aids)

Education

Qualification to NVQ Level 2 or equivalent experience

GCSE Grade A-C English & Maths or equivalent experience

Evidence of previous learning related to clinical area

Job description

Audiology Assistant Technical Officer (Band 2)

We are looking for a well motivated, committed and enthusiastic part time individual, to join our friendly and progressive team. We offer diagnostic and rehabilitative services to both Adults and Paediatrics including Newborn Hearing Screening. The role will provide support as part of our busy Admin team, provide basic hearing aid support for patients and their families when required and perform an assisting role in the audiological assessment of predominantly pre-school children. An aptitude for working with children is required. Training will be provided within the department for use of our Audiology database, providing the assisting role in assessments and basic hearing aid support.

We are committed to providing peer support and career development. We have close links with Leeds and Aston University regarding student placement and training.

Main duties of the job

The post holder will both support the administrative function of the service including dealing with patients/carers and their families face to face, on the telephone and via email and assist in paediatric hearing assessment appointments with full training. This will included managing the patient booking system, dealing with patient referrals and processing appointments. The post holder will also be providing basic hearing aid support when required. The post holder will work within a range of procedures and pathways in which they have received training in order to become competent.

In pursuing these duties the post holder will ensure compliance with the NHS Constitution

About us

We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.

We want to attract staff who embrace our Right Care behaviours of compassion, a commitment to quality of care and working together for patients we want to make these part of our DNA.

Job responsibilities

For further details and full details of the role please see the attached job description and person specification attached.

This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.

If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation

Person Specification

Skills

• Excellent IT skills e.g. word processing, email, databases
• Effective verbal, non-verbal and written communication skills including communicating factual information to patients / carers
• Basic clinical skills (Hearing Aids)

Qualifications

• Qualification to NVQ Level 2 or equivalent experience
• GCSE Grade A-C English & Maths or equivalent experience
• Evidence of previous learning related to clinical area

Experience

• Experience of working with the general public
• Experience of organising and prioritising own workload
• Experience of working as part of a team
• Experience of working in health or social care settings
• Experience of relevant clinical area e.g. hearing impaired population

Knowledge

• Knowledge of the NHS Constitution & 'Understanding the New NHS'
• Knowledge and understanding of general responsibilities related to patient information and record keeping
• Awareness of responsibilities regarding health and safety
• Knowledge and understanding of reflective practice and continuing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.