Audiology Assistant

West London NHS Trust; Hounslow; On-site; GBP 25,000 - 35,000; Full time

Job summary

West London NHS Trust in London is seeking a paediatric audiology administrative post to support day-to-day clinic operations. You will handle clerical tasks, manage electronic patient records and help organise school hearing screenings.

The role requires excellent communication, strong IT skills and attention to data accuracy, with DBS clearance at enhanced level. You will work closely with Audiologists and school partners to ensure smooth service delivery.

Qualifications

• Excellent communication and interpersonal skills.
• Strong IT skills with high data accuracy.
• Excellent organisational skills and ability to prioritise.
• Experience with electronic patient database systems preferred.

Responsibilities

• Provide administration and clerical support for daily audiology clinics.
• Use Auditbase, SystmOne and S4H for admin tasks.
• Organise school hearing screening and retest sessions.
• Develop good relationships with schools to support the service.

Skills

Excellent communication

Interpersonal skills

IT skills

Data accuracy

Organisational skills

Prioritisation

Tools

Auditbase

SystmOne

S4H

Job description

The Paediatric Audiology Service provides a wide range of children\'s hearing services for the population of the London Boroughs of Hounslow and Ealing. The post holder will provide comprehensive support to the Paediatric Audiology Service. This is a skill-mix post; the post holder will undertake administrative tasks, hearing screening at school entry, and assist Audiologists in clinic.

You must have excellent communication and interpersonal skills, strong IT skills with a high level of data accuracy, excellent organisational skills, and the ability to prioritise and meet deadlines.

This post requires clearance by the Disclosure and Barring Service (DBS) at an enhanced level.

• The post holder will provide administration and clerical support needed for the day to day running of the audiology clinics.
• The post holder will use electronic patient database systems (e.g. Auditbase, SystmOne and S4H) for effective and efficient administration work.

The post holder will organise hearing screening in schools, retest sessions for all schools and develop good working relationships and rapport with schools for the smooth running of the hearing screening service.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.