Audio Visual Technician

Merlin Entertainments Group; Stoke-on-Trent; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a vibrant team as an Audio Visual Technician where your technical skills will help create magical experiences for thousands of guests. This permanent role at a renowned entertainment destination involves working with cutting-edge technology, supporting installations, and ensuring flawless operation of audio, lighting, and visual systems. With opportunities for ongoing training and development, you'll thrive in a fast-paced environment while contributing to unforgettable moments. Enjoy exclusive benefits, including free tickets to attractions and discounts at various retailers.

Benefits

Merlin Magic Pass - 20 free tickets

40% discount online off LEGO

25% discount in on-site retail shops

Access to Merlin benefits page

Ongoing training and development opportunities

Qualifications

• Experience in operating and maintaining AV systems.
• Knowledge of safety checks and technical systems.

Responsibilities

• Operate and maintain AV systems across the resort.
• Conduct routine safety and operational checks.

Skills

Theatrical lighting systems

Live audio mixing using digital desks

Video systems and show control

Ethernet networking

Special effects and show rigging

AV system installation, wiring, and repair

Mains electrical knowledge

Tools

AV systems

Digital desks

Job description

What you'll bring to the team

Qualifications & Experience

We are Alton Towers Resort, part of the magical Merlin Entertainments Group, one of the world’s largest and most diverse entertainment companies. We’re currently looking for a passionate and skilled Audio Visual Technician to join our team in a permanent role.

This is your chance to be part of the team behind the scenes, helping bring our world-class live shows, rides, and immersive attractions to life every single day.

Weekend work and bank holidays are require. Shift patterns vary from a mixture of earlies and lates.

About the Role:

As an Audio Visual Technician at Alton Towers Resort, you'll work across a wide range of exciting projects, ensuring our audio, lighting, and visual systems run flawlessly. Your daily tasks will include:

• Operating and maintaining permanently installed AV systems throughout the resort

• Supporting the installation, maintenance, and de-rig of complex AV setups

• Conducting routine safety and operational checks on all technical systems

• Delivering exceptional service to both guests and colleagues

• Working hands-on with cutting-edge technology and industry-leading equipment

This is a diverse, high-impact role where your technical skills and creative mindset will help create magical moments for thousands of guests.

We’re Looking for Someone With Experience In:

• Theatrical lighting systems

• Live audio mixing using digital desks

• Video systems and show control

• Ethernet networking

• Special effects and show rigging

• AV system installation, wiring, and repair

• Mains electrical knowledge

Plus, You’ll Need To:

• Be passionate about creating amazing guest experiences

• Love working in a fast-paced, high-energy environment

• Have a strong work ethic and a collaborative attitude

Why Join Us?

At Alton Towers Resort, you’ll be more than just a technician—you’ll be part of a team that brings the magic to life. Whether you're behind the scenes of a show or fine-tuning the tech that powers our rides, every day is a new opportunity to wow our guests and grow your skills in a truly unique setting.

Benefits

• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
• Ongoing training and development opportunities
• Plus, many more...

Pay Range

GBP £13.00/Hr.