Audio-Typist/ Secretarial Support | Bedfordshire Hospitals NHS Foundation Trust

Bedfordshire Hospitals NHS Foundation Trust; Bedford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading NHS trust is looking for an Audio Typist/Secretarial Support to join their Oral and Maxillofacial Unit. The role involves audio typing of clinical letters, managing post and referrals, and providing excellent administrative support in a collaborative environment. Candidates should possess audio typing experience and strong organizational skills. The position offers a chance to work with a friendly team committed to excellent patient care and staff wellbeing.

Benefits

Training and development opportunities

Supportive work environment

Qualifications

• Experience in audio typing with digital dictation.
• Ability to manage a varied administrative workload.
• Excellent communication and diplomacy skills.

Responsibilities

• Provide audio typing of clinical letters with accuracy.
• Manage incoming and outgoing post and referrals.
• Answer telephone inquiries with professionalism.

Skills

Audio Typing

Medical Terminology

Organizational Skills

Communication Skills

Job description

An exciting opportunity has arisen for an Audio Typist/ Secretarial Support to join the Oral and Maxillofacial Unit at Bedford Hospital. The role will involve working within a friendly and welcoming multidisciplinary team.

We are looking for an individual who is motivated and can use their own initiative. It is important that you are adaptable and enjoy working as part of a diverse team, as well as having the ability to work independently. It is equally important and essential to the role that courtesy, tact and diplomacy is maintained at all times, towards all staff and patients.

If you feel you possess the desired qualities then you will be a happy addition to our team.

The main tasks will be to complete Audio Typing for clinics using digital dictation. It is essential that clinical letters are completed within the appropriate time frames, with accuracy and efficiency.

You will also provide administration support services to the team, to include managing incoming and outgoing post, referrals and other related admin tasks.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
• To prioritise and efficiently organise own workload on a daily basis to ensure all tasks are completed in a timely manner.
• To provide a complete administrative service including scanning to Medi-viewer, opening and distributing post and any other administrative task within reasonable limits.
• To provide audio typing of clinical letters and have knowledge of medical terminology.
• To be responsible for providing and receiving patient information, including results of investigations, maintaining tact and diplomacy at all times with due regard to confidentiality.
• Answer telephone enquiries - e.g. from GP’s, patients, relatives etc. in a courteous and diplomatic manner, using judgement to establish priority and course of action.
• To liaise and maintain close working relationships with other administrators, wards, departments and community based health services to ensure and smooth and efficient service.
• To adhere to Trust policies and procedures.


This advert closes on Monday 28 Jul 2025