Audio typist - Oncology

Maidstone and Tunbridge Wells NHS Trust; Maidstone; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exceptional opportunity exists within Maidstone and Tunbridge Wells NHS Trust for an administrative role requiring strong typing and communication skills. Candidates with a solid educational background and relevant IT qualifications are encouraged to apply. The position demands excellent time management and the ability to work under pressure while maintaining confidentiality.

Qualifications

• Experience in typing and administrative roles.
• Experience of a methodical and organised approach required.
• Knowledge of various IT systems is beneficial.

Responsibilities

• Provide administrative support including typing and organisation.
• Communicate effectively with patients and carers.
• Ensure confidentiality and manage busy workloads.

Skills

Typing speed of 50 wpm

Good communication skills

Excellent time management

Knowledge of confidentiality

Ability to meet required deadlines

Flexible approach to work

Education

Good standard of general education

Formal qualification in keyboard skills

Educated to GCSE/GCE level

IT qualifications

Formal qualification relevant to role (customer service)

Tools

Microsoft packages

Word/Excel

Job description

Detailed job description and main responsibilities

We've provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children)

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

Person specification

Qualifications

Essential criteria

• Good standard of general education
• Formal qualification in keyboard skills

Desirable criteria

• Educated to GCSE/GCE level
• IT qualifications
• Formal qualification relevant to role i.e. customer service

Experience/Knowledge

Essential criteria

• Some experience allied to the role e.g. typing and administrative
• Experience of work requiring a methodical and organised approach

Desirable criteria

• Experience of working within a hospital/ NHS/public sector setting
• Experience of a variety of IT systems e.g. Word/Excel/hospital administration systems

Skills

Essential criteria

• Typing speed of 50 wpm
• Good standard of general education
• Working knowledge of Microsoft packages
• Excellent time management/organisation and communication skills
• Ability to meet required deadlines
• Good communication skills
• Communicate effectively with patients/carers.
• Flexible approach to work
• Understanding of the requirements of the audio typist role
• Knowledge of confidentiality
• Appropriate awareness of related activities
• Decision making - knowing when to refer

Desirable criteria

• Experience of a variety of word processing packages
• Use of e-mail
• Other office systems knowledge
• Experience of databases
• Time management skills
• Able to deal with busy workload
• Digital dictation experience.

In the event that we receive a high volume of applications, we may need to close the application process earlier than planned. To avoid missing out, we encourage you to submit your application as soon as possible.

Please contact the Recruiting Manager for an informal discussion should you have any queries relating to the role for which you are applying.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives, and experiences and celebrate the diversity of thought, viewpoints, and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that experts in the workplace assess our staff and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

Good luck! We look forward to welcoming you to our exceptional team!

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
Documents to download

• Job Description and Person Specification (PDF, 176.4KB)
• Staff Benefits (PDF, 63.3KB)
• Tips when completing your application (PDF, 50.6KB)
• Corporate Job Pack (PDF, 548.9KB)